CosmicCat
TF Ace
I have an HDFC Swiggy credit card, whose statement was generated on 16th April. I had paid the total amount due (Around ₹5,000) the same day on SBI Unipay, and also got instant confirmation from HDFC Bank via SMS, and the "Total Amount Due" value got changed to ₹0.00 instantly as well. For the past 2 days, the "Total Amount Due" value had stayed at ₹0.00 even though it is yet to be reflected in the current statement.
However, today, I noticed that the the value of "Total Amount Due" changed from "₹0.00" to back to the original statement amount!
Called up their customer care, and they had no records of the payment. Even the Bharat Connect-powered apps are now showing the full statement amount as payable when I enter my card details, which doesn't usually happen with HDFC cards once you pay the total amount due for the last statement.
What sorcery is even this?
EDIT (One day later): The issue has been resolved. It was a technical glitch at HDFC's end. The payment is now being reflected in the statement and even the TAD has been adjusted to ₹0.00.
However, today, I noticed that the the value of "Total Amount Due" changed from "₹0.00" to back to the original statement amount!
Called up their customer care, and they had no records of the payment. Even the Bharat Connect-powered apps are now showing the full statement amount as payable when I enter my card details, which doesn't usually happen with HDFC cards once you pay the total amount due for the last statement.
What sorcery is even this?
EDIT (One day later): The issue has been resolved. It was a technical glitch at HDFC's end. The payment is now being reflected in the statement and even the TAD has been adjusted to ₹0.00.
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