Hi guys, so I had paid ₹5000 to hdfc cc towards my bill to them thru PayZapp, the amount was debited and credited to the credit card instantly
After few days I noticed a refund was issued by them to my acc, and when I checked my hdfc card statement, they debited 5000 from my cc even after payment was credited, that too after 3 days.
What is wrong with them? Thank god I cross checked this or they might have just start charging interest on this
Whom to be blamed here? PayZapp or hdfc?
And should I just escalate this somewhere? Maybe for some compensation lol
Anyways, joke aside this is concerning, I didn’t receive any communication from either PayZapp or hdfc regarding this
How can a payment fail after it has been debited from my bank and credited to my card?
It was fine that I did check it or else they would have started charging interest on this?
After few days I noticed a refund was issued by them to my acc, and when I checked my hdfc card statement, they debited 5000 from my cc even after payment was credited, that too after 3 days.
What is wrong with them? Thank god I cross checked this or they might have just start charging interest on this
Whom to be blamed here? PayZapp or hdfc?
And should I just escalate this somewhere? Maybe for some compensation lol
Anyways, joke aside this is concerning, I didn’t receive any communication from either PayZapp or hdfc regarding this
How can a payment fail after it has been debited from my bank and credited to my card?
It was fine that I did check it or else they would have started charging interest on this?
