HDFC declined CC mentioning Contact Point Verification reason.

[EnthuCC]

Hi, I had applied for HDFC credit card few days ago.

✅VKYC done.
✅Application verification on phone done.
✅Work address verification done.
✅Home address verification done.

🚫Card declined.

Why?



What exactly is this Contact Point Verification process?

What should I do now?

 

[kuchbhikuchbhi is verified member.]

Hi, I had applied for HDFC credit card few days ago.

✅VKYC done.
✅Application verification on phone done.
✅Work address verification done.
✅Home address verification done.

🚫Card declined.

Why?

View attachment 81626

What exactly is this Contact Point Verification process?

What should I do now?

This was sad to hear.
Now mail pno to re open and re view the application.
They weill inform you of the next steps.

 

[EnthuCC]

This was sad to hear.
Now mail pno to re open and re view the application.
They weill inform you of the next steps.

What exactly shall I mention there? I don't wanna seem desperate.

And what's with their verifiers creepy behavior of taking photos of home and office and asking neighbors name?

 

[kuchbhikuchbhi is verified member.]

What exactly shall I mention there? I don't wanna seem desperate.

You should mention
That my this this application got rejected even after several verification
I hereby request to re-open and review the application.
Please contact me if any further input is required from my side.

And what's with their verifiers creepy behavior of taking photos of home and office and asking neighbors name?

Yes they do
Even once from icici they visited my home took photos and asked neighbours name
Its part of home verification idk why
May be just to verify that the person actually belongs here

 

[EnthuCC]

May be just to verify that the person actually belongs here

The PAN and Adhaar should have been enough.

 

[kuchbhikuchbhi is verified member.]

The PAN and Adhaar should have been enough.

But they do
Althought hdfc doesn't do it normally
they give card straight away many a times

 

[vega]

Hi, I had applied for HDFC credit card few days ago.

✅VKYC done.
✅Application verification on phone done.
✅Work address verification done.
✅Home address verification done.

🚫Card declined.

Why?

View attachment 81626

What exactly is this Contact Point Verification process?

What should I do now?

Happened with me last year.

Send a word in dm on X. Get a lead id from them. The priority redressal team will take care of it.