hdfc escalation after PNO

[aditya001]

Hi, i have a money back card 2 years old, got it pre approved with only 50k limit, i want to upgrade my card to DCB or at least regalia.. I have tried every thing from grievance to pno.. they rejected for dcb then i ask for regalia they rejected that also, so i think i will ask for limit enhancement first, then i will ask for upgrade.. they even rejected that. Now they are saying to make a FD if i want to upgrade my card, I don't know why salary wise i'm eligible for DCB have other cards with high limit tried sending card statement as well.. They are not accepting that as well..

If anyone know escalations after PNO please let me know.. i cant find those MD and Mr. parag rao office desk mails online. So if anyone has that please provide that, it would help me a lot.. as i'm trying for more than 1 month now for upgrade. Thanks.

 

[SmartSave]

That's the first level of escalation. The PNO email sits above that (supposedly). I'm looking for something above PNO.

Above PNO (In ascending order):
- GH (CC): parag.rao@hdfcbank.com
- MD: Sashi.Jagdishan@hdfcbank.com
- RBI B.O.

 

[d3rvish]

Above PNO (In ascending order):
- GH (CC): parag.rao@hdfcbank.com
- MD: Sashi.Jagdishan@hdfcbank.com
- RBI B.O.

Thanks. Not quite at the point where I need to write to Parag Rao yet, but no doubt it will get there soon!

 

[itsds]

No cibil is very good close to 800, and good credit history with no payment defaults.

Whats the update bro ? Did you send your physical form to chennai branch ? did you get the DCB card ?