HDFC non-Maintenace charges for incomplete Kyc account

[rextg]

I have started online application for hdfc digi save youth acc on 22 feb. But Kyc got reject as I was in diff location from adhaar. I have completed kyc in branch after 2 months. Now I was charged non- maintenance charges(700/-) for the 2 months that I didn't completed my kyc. I have called customer care they told acc was opened on 22 feb and balance should be maintained from that date. I thought I have to maintain only after doing kyc. Will mailing customer make them reverse charges ? What Should I do?

 

[yusuf646]

Try sending an email to Grievance.Redressal@hdfcbank.com, explaining all the details, and requesting a refund. Chances are low, but still worth a try.

 

[rextg]

Update: MAB charges reversed considering this is first time and for valid reason.

 

[saniruidas]

Update: MAB charges reversed considering this is first time and for valid reason.

I also think so is it work for me ?
I applied for hdfc bank digital youth account in September in night so there was no option for video call, next 2 days were banking holiday so I don't tried, but after that day my mobile was problem so it's in repair shop, I received after 1 week then I saw received some mail for KYC. Also saw mail that my account rejected for not full kyc , and the link also not working.

But now someday ago I received a call from this branch that I need to do KYC, if not done they will close my account. I asked them for video KYC link, they saying to visit nearest branch.

Now when I check, my account opening in mini KYC mode and they leaves non maintain fee from 0 balance account too in minus. I also received mail that non maintenance charges will deducted from account.

So my question is I want this account, what I need to do now before do KYC ask HDFC Bank waiver the fee then I do full kyc from branch or wait for account closed. If it close can I open this account again by online ?

Give me suggestions.

 

[rextg]

I also think so is it work for me ?
I applied for hdfc bank digital youth account in September in night so there was no option for video call, next 2 days were banking holiday so I don't tried, but after that day my mobile was problem so it's in repair shop, I received after 1 week then I saw received some mail for KYC. Also saw mail that my account rejected for not full kyc , and the link also not working.

But now someday ago I received a call from this branch that I need to do KYC, if not done they will close my account. I asked them for video KYC link, they saying to visit nearest branch.

Now when I check, my account opening in mini KYC mode and they leaves non maintain fee from 0 balance account too in minus. I also received mail that non maintenance charges will deducted from account.

So my question is I want this account, what I need to do now before do KYC ask HDFC Bank waiver the fee then I do full kyc from branch or wait for account closed. If it close can I open this account again by online ?

Give me suggestions.

Don't have a clue about your situation.
Go to branch and ask them.