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Hdfc pixel card closure

Shubham330

TF Premier
TF Family
Moderator
VIP Lounge
I have pixel play dual (Visa + Rupay) card

1. How to place closure request for pixel cards?
2. If I want to close only visa and keep rupay. Is it possible to do it?
 
Solution
I have pixel play dual (Visa + Rupay) card

1. How to place closure request for pixel cards?
2. If I want to close only visa and keep rupay. Is it possible to do it?

Place request via HDFC Credit Card escalation email or priority redressal email.

Mention all your conditions if they can cater to all then only they shall proceed. If accepted you will be holding Rupay only.


In case you decide to close both, make sure to get the limit transferred to pixel is re initiated.

p.s.: Its HDFC may ask you to send closure form to Chennai office
I can understand why. But will they be able to close only visa? Because I still have some outstanding on rupay.

What is the procedure for closing through mail? I have bugs in app
Outstanding will be common for both Visa and rupay. Make that ckear and raise ticket through payzap help section.

Through mail you can drop it to PriorityRedressal.CreditCards@hdfcbank.com mentioning your app issue
 
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