HDFC Regalia LTF to Regalia Gold LTF (Converted Paid Into LTF))

[rsyed]

Mine was HDFC Regalia LTF and got offer to upgrade to HDFC Regalia Gold paid... Too many emails, msgs and WhatsApp msgs also... Just thought to check through HDFC MyCards and found HDFC Technical error and due to this, it was not showing LTF however renewal fee is 0 then immediately took the screenshot and started screen recording and applied for upgrade. Finally got the Regalia Gold paid card. I called customer care and asked abt this, they said paid card... Then reached grievance team asked to convert the card to LTF Card but they denied... After 2 more escalations, finally they converted as LTF Card...

 

[Bohra]

I am getting the same upgrade year 1 free and then paid has anyone been able to get it to be made LTF or its just being done case to case