HDFC Smartbuy - Apply coupon (Flight/Train)

[Enthusiast]

While booking Train and flights tickets through smartbuy, there will be an option to apply coupon code. Did someone used that option or any coupon codes available?

 

[hysteriadoc]

These are promocodes sent by Smartbuy as a gift or as a promotional offer or as a milestone reward or during any festival. I have recieved it twice or thrice. But, these are not high value codes. Hardly, Rs. 100 off max I have recieved of Rs. 500 off. To be applied during Flight/Hoel/Train booking.

 

[Enthusiast]

What is this step, during flight booking in Smartbuy (Payzapp)?

 

[svs_23]

From my experience, this is something to do with the failed point redemption. A point redemption failure takes long time to credit it back to the account, if I remember correctly, mine happened with Tanishq redemption. When I reached out to customer care, they said it will get credited in the next month or in next biking cycle, I couldn’t recall. When I asked how to redeem those points if I wanted to, they shared a voucher for those points that I could redeem if I wanted to and the unused points would be credited back to account at a later time.