I bought 6 MMT Hotels Gift Cards of 5k Denomination each via Axis Gyftr.
Surprisingly, 1 Gift Voucher (5k) didn't work, and all others worked. I tried adding that 1 voucher again and again, and after a few tries, the voucher got blocked for 24 hours.
Upon checking the status of the voucher from the Gyftr.com website, it says that the voucher is valid, and even the expiry also shows the same as received in the email. So, I am concluding that the pin received for that particular voucher is wrong. I have very little hope from Gyftr customer care - they are clueless most of the time. I still went ahead and raised a ticket on the Axis Gyftr website.
Is there anyone who has faced this before? What is the best course of action that I can take aside from raising the ticket?
This is a very strange situation as it never happened to me over the thousands of vouchers that I have bought from both HDFC and Axis.
Surprisingly, 1 Gift Voucher (5k) didn't work, and all others worked. I tried adding that 1 voucher again and again, and after a few tries, the voucher got blocked for 24 hours.
Upon checking the status of the voucher from the Gyftr.com website, it says that the voucher is valid, and even the expiry also shows the same as received in the email. So, I am concluding that the pin received for that particular voucher is wrong. I have very little hope from Gyftr customer care - they are clueless most of the time. I still went ahead and raised a ticket on the Axis Gyftr website.
Is there anyone who has faced this before? What is the best course of action that I can take aside from raising the ticket?
This is a very strange situation as it never happened to me over the thousands of vouchers that I have bought from both HDFC and Axis.
