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Help Kotak bank Denied to provide mcc

Ask about category shopping/travel/utility .... etc

They have restricted mcc read access even to cs executives 🥲
 
Recently i did transaction of 10k then I asked kotak to tell me the mcc but they said that mcc code is provided by the merchant, merchant is not providing us so we cant provide it to you. Any other way to ask them mcc ?
We can see the mcc of each transaction in kotak app. Can't take SS in app that's why not ss I can provide.
 
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