[Help Needed] Amex Platinum Charge Renewal – Retention Offer Advice?

[sidk04]

My Amex Platinum Charge is up for renewal on 21st June 2025, and I could use some advice from those who’ve recently been through the retention process.

Here’s my current situation:

• Approx. ₹35L spend so far this membership year
• Also holding an Emeralde Private with ₹60L limit, so the no limit feature of Plat doesn’t add much value for me
• I do have a few international trips planned this year, so benefits like hotel status memberships and global lounges will be useful

Would really appreciate insights on the following:

1. Is Amex giving out retention offers on Plat Charge these days? If yes, what kind of offers are being seen?
2. When is the ideal time to speak to an Amex rep about retention — a month before renewal, or closer to the actual date?
3. What kind of offers should I expect (MR points, Taj vouchers, fee waivers, etc.)? What’s a reasonable counter-offer or negotiation point to aim for?

 

[ChurningNoob]

Damn! 35L is way too much to be spent on Amex. I also do have Platinum but I dont think I have ever spent outside Air India or Cliq got it just for joining bonus

 

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[theglobalinvestor]

My Amex Platinum Charge is up for renewal on 21st June 2025, and I could use some advice from those who’ve recently been through the retention process.

Here’s my current situation:

• Approx. ₹35L spend so far this membership year
• Also holding an Emeralde Private with ₹60L limit, so the no limit feature of Plat doesn’t add much value for me
• I do have a few international trips planned this year, so benefits like hotel status memberships and global lounges will be useful

Would really appreciate insights on the following:

1. Is Amex giving out retention offers on Plat Charge these days? If yes, what kind of offers are being seen?
2. When is the ideal time to speak to an Amex rep about retention — a month before renewal, or closer to the actual date?
3. What kind of offers should I expect (MR points, Taj vouchers, fee waivers, etc.)? What’s a reasonable counter-offer or negotiation point to aim for?

I was offered 30k taj/40k MR with 35L spends. YMMV. Now that they're not accepting new applications maybe you will get a better offer.
Amex does have a soft limit. As will EPM per tx. Both are adjusted based on spending history/speaking to CS.
Amex lounges are very few and hotel status memberships/FHR are largely moot with travel advisor bookings.

1. You have a while to go. Generally retention offers have become poor post covid reopening. Again YMMV and if you bargain aggressively you may have more luck. I don't have the patience for all that.
2. Right after the renewal fee is charged to your account. You can get it refunded on cancelation.
3. They may have standardized to 30K on 20L+ spends. Things are changing at amex, so try your luck and let us know how you proceed.

PS: I have since cancelled my amex plat charge after holding for 2 years. Don't miss it at all.