I was holding a SC Ultimate card for the past 4-5 years, never a delayed payment, all annual fees paid. Had cumulated more than 3L reward points on the account.
Sometime in the last 3 months the bank permanently closed the card due to no usage for more than 5 months, apparently something they have mentioned in their terms and conditions.
Now the bank refuses to re-instate the card, despite escalating it through their entire matrix.
Is there anything I can do to now? Anyway to get the reward points back, or accept my losses and move on?
Sometime in the last 3 months the bank permanently closed the card due to no usage for more than 5 months, apparently something they have mentioned in their terms and conditions.
Now the bank refuses to re-instate the card, despite escalating it through their entire matrix.
Is there anything I can do to now? Anyway to get the reward points back, or accept my losses and move on?