Help needed to file a consumer complaint online

[aparnahm]

I suggest you first file a chargeback claim against Balmer Lawrie, as they should have confirmed the flight ticket status with you. If you lose the chargeback, you can then file a consumer court case offline by visiting your local or district court.

Adding @SSV too in the thread, pls advice.

I placed an order on Blinkit and subsequently cancelled it when I realized that I had not applied coupon code for payment. I am issued a refund in the form of a coupon code whose validity is only 30 days. I was not given the option to selecting the refund payment method. I did not like this approach for 2 reasons.
- one reason is that the expiry date is only 30 days
- other reason is that if I use this coupon code, I will not be able any other coupon code. For example bank offers etc.

I have escalated the matter and I have always received a reply that they cannot change the refund method. I dont see why it cant be done. They offered options while refunding money for a damaged product. If they can do this, it is definitely possible for them to reverse the amount using original payment method. I am not liking the way Blinkit is handling the issue, the email response has been the same as though it is generated by AI. I am thinking of filing an online consumer complaint. Which would be the best portal, can you please suggest? I don't want to take the hassle of handling this offline because it needs too much of time and effort. Pls help if possible.

 

[Avatar Aang]

Adding @SSV too in the thread, pls advice.

I placed an order on Blinkit and subsequently cancelled it when I realized that I had not applied coupon code for payment. I am issued a refund in the form of a coupon code whose validity is only 30 days. I was not given the option to selecting the refund payment method. I did not like this approach for 2 reasons.
- one reason is that the expiry date is only 30 days
- other reason is that if I use this coupon code, I will not be able any other coupon code. For example bank offers etc.

I have escalated the matter and I have always received a reply that they cannot change the refund method. I dont see why it cant be done. They offered options while refunding money for a damaged product. If they can do this, it is definitely possible for them to reverse the amount using original payment method. I am not liking the way Blinkit is handling the issue, the email response has been the same as though it is generated by AI. I am thinking of filing an online consumer complaint. Which would be the best portal, can you please suggest? I don't want to take the hassle of handling this offline because it needs too much of time and effort. Pls help if possible.

Well this is a simple issue. Just file a complaint at National Consumer Helpline. No need to file a case

 

[aparnahm]

Well this is a simple issue. Just file a complaint at National Consumer Helpline. No need to file a case

Thanks! Will try this method 😎

 

[tanujsheoran]

Adding @SSV too in the thread, pls advice.

I placed an order on Blinkit and subsequently cancelled it when I realized that I had not applied coupon code for payment. I am issued a refund in the form of a coupon code whose validity is only 30 days. I was not given the option to selecting the refund payment method. I did not like this approach for 2 reasons.
- one reason is that the expiry date is only 30 days
- other reason is that if I use this coupon code, I will not be able any other coupon code. For example bank offers etc.

I have escalated the matter and I have always received a reply that they cannot change the refund method. I dont see why it cant be done. They offered options while refunding money for a damaged product. If they can do this, it is definitely possible for them to reverse the amount using original payment method. I am not liking the way Blinkit is handling the issue, the email response has been the same as though it is generated by AI. I am thinking of filing an online consumer complaint. Which would be the best portal, can you please suggest? I don't want to take the hassle of handling this offline because it needs too much of time and effort. Pls help if possible.

Also go through consumer protection act 2019 it's a small pdf file, please go through this I also faced similar issues and their arrogant behaviour result in transferring 24 rs manually in my bank account 😂😂

 

[aparnahm]

I created an account on the portal. But getting OTP and logging is still not possible. OTP comes erratically, how to overcome this issue?

 

[aparnahm]

I created an account on the portal. But getting OTP and logging is still not possible. OTP comes erratically, how to overcome t

Also go through consumer protection act 2019 it's a small pdf file, please go through this I also faced similar issues and their arrogant behaviour result in transferring 24 rs manually in my bank account 😂😂

What was your issue? And why this manual transfer was done?

 

[tanujsheoran]

T

Thread 'I was charged more then MRP on flipkart'

Jan 23, 2024

I was charged more then MRP on flipkart for a Book

• tanujsheoran
• Replies: 75
• Forum: Just For Fun

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Check this thread
Raise a complaint on nch and cpgram

 

[aparnahm]

Thank you for the suggestion.
I googled and found I could through umang app too and I did already. Thanks once again

 

[aparnahm]

My ticket is still in progress. But Blinkit has claimed in the ticket that my consent was taken before the refund was generated. This is absolute nonsense. There is no option for me to contest, I cannot add my comments to their response. How to take this forward? Pls suggest.