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How do I lodge a complaint against Big Bazaar?

Screenshot 2023-02-09 173019.jpg so I purchased Big Bazaar voucher on the 26th of march 2022 march from grab deals (axis) and have been contacting woohoo support, in the latest email they send me this link below how can I get my money back cause I tried everything, I visited closest big bazaar i could find cause rest were not operational before that. and it wasn't operational in April 2022. have attached the attachment for reference. https://ibbi.gov.in/en/orders/nclt?title=future+retail&date=&nclt=
 
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