Indian merchant gadhe hai.
Whether it's a card payment or UPI,
A UPI P2M (Person-to-Merchant) payment system has been introduced for merchants.
Cards also work through the same merchant payment system.
If any fraud cases, the merchant account company handles them.
In such cases, the merchant's bank account does not get frozen.
@dvader
@akiratoriyama
@nh124001
@quino
No, if you have a full KYC merchant account, then the Google Pay merchant team will handle all this.
In such cases, Google Pay will hold ₹60 in your merchant account and won’t transfer it to the bank.
If multiple fraud cases occur, Google Pay will hold the entire day's transactions and ask the merchant for clarification.
AFAIK, the daily payments received by the merchant are withdrawn to the bank in one go, so it will only hold payments for one day. After verification, it will release all payments except those related to fraud cases.
Now, whether it's a card payment or UPI P2M, the merchant account works the same way.
This is the reason RuPay Credit Card UPI payments are allowed only for full KYC merchant accounts to ensure that customers/banks can receive refunds in case of chargebacks or disputes.