HSBC add on

[iarmanwarish]

Does anybody know the process of add on card for hsbc. I want to get one but not sure about the documents required for it.

 

[SureShot]

After how many days of receiving your card, you applied for addon?

one can apply add on cards anytime after getting the primary card, no time restrictions on that. Hsbc cc will take the request and add on team (VIBA BPO) will connect further for processing.

 

[Daunt]

I applied after 20 days or so

one can apply add on cards anytime after getting the primary card, no time restrictions on that. Hsbc cc will take the request and add on team (VIBA BPO) will connect further for processing.

Thanks both. Does addon person mobile number get linked for OTPs or primary holder get those?

 

[SureShot]

Thanks both. Does addon person mobile number get linked for OTPs or primary holder get those?

you can give either primary details or the add on card details during the application, you have to submit, at that time you can also see which mob no and email id is given.

Later we can also change with the help of hsbc cc.

 

[Sriim]

You cannot manually set the pin for add on card the only way to generate pin for addon card is to send a text message on this
number following this format
Send the message from your registered mobile number
You can only use the pin they will send you you cannot set your own pin for addon card
Dear Customer, to get HSBC Card PIN, please send an SMS with first 2 letters of your name on the card, date of birth as DDMM and last 4 digits of card number. If your name is RAHUL born on 04Dec and last 4 digits are 1234, SMS RA04121234 to +919958418884.

Utterly baffling .

 

[jeevanreddy58]

its near to 30 days.. but getting error while trying to get pin for add on card via sms..
saying you have exceeded the time limit to request your card PIN. For assistance, please call HSBC PhoneBanking.

 

[percolate]

its near to 30 days.. but getting error while trying to get pin for add on card via sms..
saying you have exceeded the time limit to request your card PIN. For assistance, please call HSBC PhoneBanking.

you need to call the customer care and request for pin reset SMS. After that, you will receive an SMS in a day. Then you can reply to it to set a new pin.

 

[Daunt]

you need to call the customer care and request for pin reset SMS. After that, you will receive an SMS in a day. Then you can reply to it to set a new pin.

Can't we just change the pin from the app itself?

 

[percolate]

Can't we just change the pin from the app itself?

We can only change for Primary card, not for add-on cards.

 

[Bat_ford]

I applied after 20 days or so

How did u apply?

 

[percolate]

How did u apply?

One is via RM and another is via agent. Applying via agent is smooth and easy.

 

[Bat_ford]

One is via RM and another is via agent. Applying via agent is smooth and easy.

how did u get in contact with agent?

 

[Sriim]

how did u get in contact with agent?

Call customer care or chat with customer care and ask for addon. They'll arrange callback

 

[percolate]

how did u get in contact with agent?

I can share one agent contact details if you want. DM me.

 

[Bat_ford]

What is the address it will be delivered to? Can we get it delivered to permanent address?

 

[percolate]

What is the address it will be delivered to? Can we get it delivered to permanent address?

it will be delivered to current address of the primary card holder.
I couldn't get mine delivered to the permanent address.