HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!

[jonamdhar]

Can some one confirm that both joining fee and annual fee are waived off on Premier credit card for Premier banking customers.

 

[sai123]

Can some one confirm that both joining fee and annual fee are waived off on Premier credit card for Premier banking customers.

joining is not waived only annual fees are waived, so after first payment its LTF for premier customers

 

[BK7]

Thanks. I removed the comma in address and then it worked. I have done documents option via aggregator - didn't proceed automatically to video KYC but received a message that CIBIL score was checked.

Shall wait and see.

Better go with Anumathi way than uploading documents.

 

[drmsiva]

Better go with Anumathi way than uploading documents.

I went with the Anumathi option only - shall wait and see.

 

[db7]

What's the things for points. I did a booking to book a hotel on their portal but got only bonus points. The accelerated points are still not credited after 5 days. Is this the same with everyone ?

 

[wr8_utd]

For whoever has gotten their accelerated points, how long does it take? I got my base points on a Travel Portal transaction 3 days ago but I'm yet to get my 6x accelerated points.

 

[wr8_utd]

What's the things for points. I did a booking to book a hotel on their portal but got only bonus points. The accelerated points are still not credited after 5 days. Is this the same with everyone ?

Same issue! I got the base points within a day or two but still no sign of the accelerated points.

 

[wr8_utd]

have not received 1k cashback and 3000 reward points yet

Another weird thing to note: I got the accelerated points for the first flight booking on the same day the transaction got settled. For the second flight booking, I have not received the accelerated points yet. (it has been 3-4 days since transaction settled) Customer support said it may take 10 days to post and said since my bill got generated right after the 1st transaction, the system has provided the accelerated points for the 1st one. For the first transaction i got 10000 accelerated points for 74k transaction and there is no clear calculation for it, I was thinking there might be a 10000 per month limit but customer support said it is 18000. On second thought, there might be 10000 per day limit.

Does it say "accelerated points" or "bonus points" on the points statement? I've made two 25k hotel transactions on the reward portal and so far I've only gotten around 2k points for this and none of the "accelerated points." Everything about their system just seems so random and not organized.

 

[nerdy]

I am still unable to access the marketplace or reward multiplier site from my app... Anyone else facing the issue?

 

[db7]

Same issue! I got the base points within a day or two but still no sign of the accelerated points.

I saw some posts on reddit. People didn't get their accelerated points even after statement generation . This seems so random and chaotic. I would rather use some other card until this stabilise.

 

[percolate]

I am still unable to access the marketplace or reward multiplier site from my app... Anyone else facing the issue?

same here. spoke to customer care a couple of time. They haven't fixed it yet.

 

[percolate]

I saw some posts on reddit. People didn't get their accelerated points even after statement generation . This seems so random and chaotic. I would rather use some other card until this stabilise.

no response from customer care?

 

[db7]

no response from customer care?

The customer care is as confused as general users. Have no clue what's going on. Wait for the 10 days of TAT and then open a complaint.