I have applied for HSBC Cashback credit card and all the details have been filled. However, when trying to initiate the ekyc, in the first step they are asking for the offline aadhar ekyc XML file. But on trying to upload the XML file its showing error that only pdf, jpg and png is accepted. So, I cannot proceed to the next step. Kindly help me how to complete the ekyc. Please see the image of the issue I am facing.
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