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HSBC Visa Platinum Credit Card

I have applied for HSBC Cashback credit card and all the details have been filled. However, when trying to initiate the ekyc, in the first step they are asking for the offline aadhar ekyc XML file. But on trying to upload the XML file its showing error that only pdf, jpg and png is accepted. So, I cannot proceed to the next step. Kindly help me how to complete the ekyc. Please see the image of the issue I am facing.


1717509810774.png
 
I have applied for HSBC Cashback credit card and all the details have been filled. However, when trying to initiate the ekyc, in the first step they are asking for the offline aadhar ekyc XML file. But on trying to upload the XML file its showing error that only pdf, jpg and png is accepted. So, I cannot proceed to the next step. Kindly help me how to complete the ekyc. Please see the image of the issue I am facing.


View attachment 56103
I uploaded pan in that section. Didn't need to upload aadhaar xml.
 
I recently received this hsbc visa platinum credit card.
I don't have a specific spending pattern.
Hold hdfc millennia, ICICI Amazon and onecard (bob)
Looking at the devaluation, should I hold or close this card?
 
I have applied for HSBC Cashback credit card and all the details have been filled. However, when trying to initiate the ekyc, in the first step they are asking for the offline aadhar ekyc XML file. But on trying to upload the XML file its showing error that only pdf, jpg and png is accepted. So, I cannot proceed to the next step. Kindly help me how to complete the ekyc. Please see the image of the issue I am facing.


View attachment 56103
Am getting the same issue. Any help on how to go.about this
 
Do you get reward points on EMI transactions using this credit card? EMI is done at the Point of Sale, not by converting a normal spend to EMI
 
Even i uploaded pan image in it , i faced issue in ekyc long waiting and when chance comes some error pops up.Decided not to go forward with the live+ card then. Customer support is pathetic as well.
 
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