I was charged extra 1 percent even after approving base amount

[makagr]

recently i did a transaction on Axis Magnus. However in the app the transaction is showing with 1% extra charge. I received the approval OTP and payment confirmation also with base amount. But the axis is showing it with 1% extra. Shall I complain? And where?

This is related to a particlular transaction only.

 

[Wealth is my birth right!]

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Sure will track
Just saw in park plus 50/- off for indus Ind debit cards

 

[Deleted member 5552]

it’s not related to Magnus. It’s about the merchant. The merchant (fuel transaction) has started charging surcharge but the same should be there on their OTP message and payment screen.

Bank can add extra charges any time without customer permission. No need of any OTPs 😆

 

[makagr]

Bank can add extra charges any time without customer permission. No need of any OTPs 😆

Haha.