ICICI Amazon Pay Cashback calculation

[panu24]

Its been many years now that ICICI Amazon Pay card is there in the market with no rules changed. I think they only got 5-6 rules to calculate cash based on prime/nom-prime status and 1% or 2% or 5% category. I want to know why such big bank still makes wrong calculations and credit any cashback.
For month Oct'22 and Nov'22 I got cashback which is somewhat more to the transactions done in those months. This month statement generated with -119 cashback. I think we have discussed in some posts here that it happens with some APay owners that cashback gets adjusted but in my case it took more than 2 months I think.
With so much digitization, good softwares/technologies, Still ICICI keep doing such mistakes in cashback credit/calculations?
I wonder when will they improve this calculation logic?

 

[RaviAglRaviAgl is verified member.]

Hello,

Though it has been quite a long time since anyone replied to your question, I decided to give it a shot, just to answer it.

Nowadays, if you login to iMobile app of Icici Bank, you can view earlier statements and can download the past statements too.

However, the main point is that in the earlier statements, Icici Bank was not showing individual calculation of reward points per transaction. But the statements which you will download in the app will show entire detail of reward points which we need to know.

This will help you gain an insight of how the reward points were issued to us. Also, whatever adjustments, they decided to make will become more clear.

Path in iMobile app -
IMobile | My cards | Select your Card | Statements tab | Past Statements

Thanks!!

 

[panu24]

Since I got sbi cashback card, I completely stopped using icici apay cc. Only using if I feel I should have some spend on it or wallet load. I hope icici still not continued making confusion on rewarding 2% or 5% on gift cards.