Dear TFians,
2 weeks ago I visited a ICICI Bank branch where I and my brother have shifted for work to enquire about the famous ICICI Lombard group health insurance policy, for which they said bank account is mandatory.
Now I want to open an account for my brother, but his permanant address is located some 30 kms away. Based on this the BM insists he must open account at the nearest branch because physical verification of address is mandatory and it will be difficult for them to do that due to distance.
My brother doesn't go home and only gets sundays off making is difficult for him to visit nearest branch for account opening. These days banks allow account opening anywhere, but ICICI Bank is saying as per 'new guidelines' branch nearest to pincode must open account as per their level 1 customer care.
I have reached till level 1 customer care and they are sticking by it. Is it valid or am I being hoodwinked?
2 weeks ago I visited a ICICI Bank branch where I and my brother have shifted for work to enquire about the famous ICICI Lombard group health insurance policy, for which they said bank account is mandatory.
Now I want to open an account for my brother, but his permanant address is located some 30 kms away. Based on this the BM insists he must open account at the nearest branch because physical verification of address is mandatory and it will be difficult for them to do that due to distance.
My brother doesn't go home and only gets sundays off making is difficult for him to visit nearest branch for account opening. These days banks allow account opening anywhere, but ICICI Bank is saying as per 'new guidelines' branch nearest to pincode must open account as per their level 1 customer care.
I have reached till level 1 customer care and they are sticking by it. Is it valid or am I being hoodwinked?