ICICI Coral RuPay card getting 1 reward point for every ₹200 spent instead of getting 2 reward points for every ₹100.

[CosmicCat]

I recently got my pre-approved ICICI Coral RuPay LTF credit card. I've done four transactions with it already, but I noticed that the reward points were credited for none of the transactions.

The bottom card in the below screenshot is the Platinum Visa one, whose reward structure is the same as that of Coral RuPay. And, as you can see, the reward point is credited for the single transaction I did with it.

Anybody else experiencing it? I'll try to raise a complaint if it continues to happen in the future.

EDIT: It appears that for the Coral RuPay credit card, they are providing 1 reward point for every ₹200 spent (i.e., 0.5% reward rate) instead of providing 2 reward points for every ₹100 spent (i.e. 2% reward rate).

EDIT 2 (08-May-2024): It looks like the problem has been resolved automatically without any complaint. I'm getting correct reward points now.

 

[ccdc]

Nobody is talking about their equivalent value here. Why would we even talk about it, huh? We are all referring to the "reward points" here.

in case you dont know...whenever one talks about reward points...it's always "actual reward rate" in value terms...otherwise....yes bank rupay card is the best card which gives 8 points for every 200 spent...that's a no brainer 4% reward rate for a rupay card...but it's actual reward rate is 0.4%...looks like you're a newbie...if you're only talking about reward points just say 2 points per 100 spent...dont say 2% reward points...

 

[CosmicCat]

in case you dont know...whenever one talks about reward points...it's always "actual reward rate" in value terms...otherwise....yes bank rupay card is the best card which gives 8 points for every 200 spent...that's a no brainer 4% reward rate for a rupay card...but it's actual reward rate is 0.4%...looks like you're a newbie...if you're only talking about reward points just say 2 points per 100 spent...dont say 2% reward points...

Haan bhai, tu hi duniya ka sabse genious ladka hai. Bheri smaart boi. Ok now happy?

 

[dilbersha]

Other than hdfc neu which is best rupay cc?
I have sbi simply save, yes bank credit card, indusind coming, icici coral,bob premier

 

[sousnake]

Other than hdfc neu which is best rupay cc?
I have sbi simply save, yes bank credit card, indusind coming, icici coral,bob premier

Bob Snapdeal is also decent card for upi

 

[WandereR]

I'm also getting 1RP/200. I do have Neu Infinity but thought of trying this as I can pay its bill using plat dc for 1% which I cannot for Neu.

 

[CosmicCat]

I'm also getting 1RP/200. I do have Neu Infinity but thought of trying this as I can pay its bill using plat dc for 1% which I cannot for Neu.

Which other ICICI Bank credit cards do you have? And what does your Coral Rupay CC's PDF statement mention on top: Platinum or Coral or anything else?

 

[WandereR]

Which other ICICI Bank credit cards do you have? And what does your Coral Rupay CC's PDF statement mention on top: Platinum or Coral or anything else?

I have Rubyx. The following statement would be the first after getting Coral. Previous statement says "Rubyx" on top

 

[asm07]

I am getting 2 reward points for every 100 spent, even for 50 spend on UPI I'm getting 1 point on coral rupay. And about normal cc transaction (non-upi), there also I'm getting 2 points for every 100,haven't done any below 100 transaction for that but for one 145 transaction I got 3 points.

 

[CosmicCat]

View attachment 46131I am getting 2 reward points for every 100 spent, even for 50 spend on UPI I'm getting 1 point on coral rupay.

That's because the reward rate is, 2/100 = 2%. So, 50 x 2% = 1. This is why you got one reward point for the ₹50 transaction.

Please note ICICI uses the mathematical floor function to calculate the reward points. For example, for a ₹90 transaction, you'd get 90 x 2% = ⌊1.8⌋ = 1 reward point.

 

[asm07]

That's because the reward rate is, 2/100 = 2%. So, 50 x 2% = 1. This is why you got one reward point for the ₹50 transaction.

Please note ICICI uses the ceiling function to calculate the reward points. For example, for a ₹90 transaction, you'd get 90 x 2% = ⌊1.8⌋ = 1 reward point.

Isn't this reward rate universal? Then how are a few receiving less rewards like stated in this thread? Also I don't understand how did I get 3 reward points for 145, from 100 to 149 it should be 2 points, 150 onwards 3,isn't it.

 

[CosmicCat]

Then how are a few receiving less rewards like stated in this thread?

It is universal, but due to some underlying bug in their systems, some of us are getting 1 reward point per every ₹200 spent, i.e., 0.5% reward rate.

Also I don't understand how did I get 3 reward points for 145, from 100 to 149 it should be 2 points, 150 onwards 3,isn't it.

Well, 2% of 145 is 2.9. For some reasons, ICICI rounded it off to 3 instead of applying the floor function, which would have otherwise got you 2 as a result.

I've even seen examples wherein when the amount was x.9 (That is, 9 after the decimal point), they rounded it off instead of applying the mathematical floor function.

 

[sousnake]

It is universal, but due to some underlying bug in their systems, some of us are getting 1 reward point per every ₹200 spent, i.e., 0.5% reward rate.


Well, 2% of 145 is 2.9. For some reasons, ICICI rounded it off to 3 instead of applying the floor function, which would have otherwise got you 2 as a result.

I've even seen examples wherein when the amount was x.9 (That is, 9 after the decimal point), they rounded it off instead of applying the mathematical floor function.

What is value of 1 point? 50p or 25p
Also how to redeem them?

 

[CosmicCat]

What is value of 1 point? 50p or 25p

It's 25p for all Coral cards.

Also how to redeem them?

You can watch here.

 

[asm07]

It is universal, but due to some underlying bug in their systems, some of us are getting 1 reward point per every ₹200 spent, i.e., 0.5% reward rate.


Well, 2% of 145 is 2.9. For some reasons, ICICI rounded it off to 3 instead of applying the floor function, which would have otherwise got you 2 as a result.

I've even seen examples wherein when the amount was x.9 (That is, 9 after the decimal point), they rounded it off instead of applying the mathematical floor function.

I have noticed that for apay as well. Most of the time if it's x.9 I would get x points but sometimes (5 out of 100 scenarios) it would be x+1 like mathematical round off.

In one instance I got 50 points in apay in one amazon order, I cancelled and it showed 49 points reversed. I asked them why, Amazon didn't have any answer, asked me to contact icici. Icici told me to wait till bill generation and in bill generation it was 50 points reversed correctly.

In another instance refund for one order (containing one product) was divided into two parts in amazon for some unknown reason, and they reversed one less point because of this so I ended up getting 1 free point.

 

[ccdc]

anyone knows when do we get milestone rp on coral rupay cc?...how long do we have to wait after achieving milestone?

 

[cleverpappu]

anyone knows when do we get milestone rp on coral rupay cc?...how long do we have to wait after achieving milestone?

We get rps after bill generation. For 1000 points milestone per 1L whats the timeline for credit?

 

[ccdc]

We get rps after bill generation. For 1000 points milestone per 1L whats the timeline for credit?

that was my question too!!

 

[brucelee]

We get rps after bill generation. For 1000 points milestone per 1L whats the timeline for credit?

Is this 1L milestone applied after the initial 2L milestone? Did you receive points for it?

 

[cleverpappu]

Is this 1L milestone applied after the initial 2L milestone? Did you receive points for it?

I have completed both 2L and next 1L milestone this billing cycle only. I got base rps after bill generation but didn’t got any milestone rps

 

[Shroud]

I have completed both 2L and next 1L milestone this billing cycle only. I got base rps after bill generation but didn’t got any milestone rps

Call up CC and ask them, they can see the bonus points credit in their system...... They'll tell you easily.