Hey everyone,
Has anyone else faced this recently?
I had over 40,000 reward points in my ICICI EPM account. There were also more points due to be credited this month. Suddenly, when I checked the portal, it’s showing only around 5,000 points — and there’s no redemption history or transaction log at all.
Even worse, the rewards portal isn’t showing any history of how points were earned or used. Everything’s just blank — no records, no transparency.
I haven’t redeemed or transferred anything, so this is completely unacceptable. For a premium card like Emeralde Private Metal, this kind of system glitch (or whatever this is) is shocking.
Anyone else seeing the same issue with missing points or zero history on the rewards portal?
Has anyone else faced this recently?
I had over 40,000 reward points in my ICICI EPM account. There were also more points due to be credited this month. Suddenly, when I checked the portal, it’s showing only around 5,000 points — and there’s no redemption history or transaction log at all.
Even worse, the rewards portal isn’t showing any history of how points were earned or used. Everything’s just blank — no records, no transparency.
I haven’t redeemed or transferred anything, so this is completely unacceptable. For a premium card like Emeralde Private Metal, this kind of system glitch (or whatever this is) is shocking.
Anyone else seeing the same issue with missing points or zero history on the rewards portal?
