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ICICI Netbanking down for over a week !
- Thread starter im-raghav
- Start date
Chaitanya-a
TF Prestige
Whenever I try to login to their desktop website, it again n again asks to enter password even when I've already entered it. Why so?
Try in incognito or different browser.
akshayhs
TF Legend
This must also be a browser issue caused by some extension that you are using.
Chaitanya-a
TF Prestige
No extension is there. Trying from Safari & Chrome on my phone.
harsh1387
TF Ace
Working fine.
Juat checked.
Try another laptop just to see if it's device specific or not.
shrewdoc
TF Ace
The issue is when the device is connected to Broadband. When switching to Mobile Network, it starts working normally.
AritraSaha
TF Prestige
Sometimes it's might be a problem with isp... Try using mobile data...
I have faced this with bob..
I have faced this with bob..
i face a problem when i try to surf the website through bing
but it works fine through chrome
but it works fine through chrome
Heehaahee
TF Premier
Just you
Most likely the issue is because of this connecting via broadband only...
Once I had a very similar issue with KVB, logged the call, they never understood the issue.
It was working fine using mobile data , but not working on WIFI using BB..
Finally I solved the issue after a lot of troubleshooting,
I found out that the issues lies with my BB connection wifi setting, nothing to do with banks' software..
The funny thing is now I forgot about what I did then, but it was a very simple WIFI setting... If I remember I will let you know guys...
My correspondence with KVB then..
shrewdoc
TF Ace
Thank you for your response. But they solved it. Had a call from their representative in the evening which lasted for 20-30 minutes and they solved it on the call. Now everything is working great. Didn't have to do anything on my end.
What did they say about the root cause??
shrewdoc
TF Ace
Don't know. They asked me to mail some screenshots about the devices and browsers which they forwarded to their team. They asked me about the devices I am facing issues with. I also mentioned about the Wifi-only issue. In the end, they asked to check again and it started working great. No issues now.
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