I am not sure if anyone else has faced this issue and already written about it in this thread/a separate thread:
I got Coral Rupay LTF in August. Started using it for UPI transactions. I also hold a HPCL Coral Visa card. Statement generated in September end was common for both the cards and the total reward points for both were also added and shown together. However after Bill payment, reward points were not added to my existing points. Raised the issue on Twitter and got a call today informing me that due to the Rupay card ICICI is facing issues tallying and deciding on the correct total of reward points earned. Hence for now the reward points earned aren't being added to the kitty. Was informed that it's the same for other customers and this issue will get resolved by the end of this year and points will get credited eventually.
Edit: I also told the representative that can't points earned on the Visa card be added for now keeping the points earned on Rupay on hold to which I was told that they will get credited together only.