IDFC charged me without delivering FirstTap Card

[neel]

Idfc did not deliver my card and yet charged me for the card. What can I do take these aholes to the cops or the court

Or should I reach the ombudsman. I'm frustrated by these kinds of frauds

 

[Piyush_Jaiswal]

Idfc did not deliver my card and yet charged me for the card. What can I do take these aholes to the cops or the court

Or should I reach the ombudsman. I'm frustrated by these kinds of frauds

When did you apply?
Can you see the virtual card on app?

Anyway, you will receive your card in few days if you have applied recently.

And they can charge you anytime, even instantly if you have applied for the card. RBI can't do anything, you applied, you got charged. You may complain for delayed delivery.

 

[Fini7777]

You may complain for delayed delivery.

They may not consider this
as delivery might be delayed due to various logistic issues

 

[Piyush_Jaiswal]

They may not consider this
as delivery might be delayed due to various logistic issues

I mean he can complain to IDFC for delayed delivery if it took so long. Nothing can be done about charges.

 

[neel]

When did you apply?
Can you see the virtual card on app?

Anyway, you will receive your card in few days if you have applied recently.

And they can charge you anytime, even instantly if you have applied for the card. RBI can't do anything, you applied, you got charged. You may complain for delayed delivery.

I applied 30 days ago and the card already returned to the bank. On my app it shows inactive.

 

[Piyush_Jaiswal]

I applied 30 days ago and the card already returned to the bank. On my app it shows inactive.

Have you generate the PIN? If not, then generate PIN, it will be activated and you can use Virtual Card.

Since the card was returned, it is not bank's fault. You can raise a service request to re-send the card. Or simply block and replace (charges may be applicable)

I would suggest you to use the virtual card for as long as you want. If you want it for Tap & Pay, then block and replace.

 

[neel]

I went ahead and closed my account after a frustrating customer care experience

Anyways its more of a spam company with loan calls for the last 2 years, every single day.

I just sent a request. Account closed. Problem over.