RichieRich
TF Premier
Raised service ticket today for 16th aug transaction
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IDFC First Bank Launched its Debit Card Reward System
- Thread starter TechnoFino
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pprakash11
TF Prestige
Thru call/ mail?
RichieRich
TF Premier
Via call... !! But you can raise issue on twitter as well.
codenerd
TF Ace
They r pathetic. They wan to hear ur mom's voice and then only they will proceed or else they won't. I have tried that many times. It's utter stupid. How on earth can they validate which woman is over the call. Could be any random woman also but no. Idfc and their stupid tantrums.
codenerd
TF Ace
Twitter is damn fast and effective. Try that.
pprakash11
TF Prestige
I have sent an email to social media email I'd, lets see what they come up.
If they call, we won't answer 😂😂
yolofino
TF Ace
Did you pay 5+ lakh in advance tax or your hdfc infinia credit card bill?
pankaj1122
TF Premier
Every bank does that...Even j&k bank...sbi...etc...They just follow the protocol so that customer cannot blame them
codenerd
TF Ace
Yeah but how on earth can they verify if it's my mom in real or my gf acting to be my mother. Its acutay a blind rule which they follow. If they actually wanna validate, they shud have some fool proof technique. This voice confirmation is just irritating and useless plus an unnecessary hassle. Def validation should be there. I am. Def not against it.
they ask for a women's voice because the call gets recorded and they confirm with your mother that the person who they will give the info is related to them. Once they confirm above and verify account details(like dob, name, pan no etc) then they share whatever details u ask since they have completed verification. Its similiar to when u call too.. they hear a male voice and they proceed to ask certain account verification ques. Remember its all about maintaing a record of conversation so bank is not held responsible and as long as there is a female who is able to answer confidential question of an account and able to pass the verification is considered the account owner.
Atleast ifdc allows to verify with female and then you can further ask question to customer care representative. I know from experience that icici does not allow that, they want the whole convo to be done by the account owner(i.e for ex mother) and imagine if you are actually the one with all info and have to fight with customer care about reward points etc.. wont be possible with such banks like icici.. so all in all would say its good that they atleast allow.
Anyone got points for September month?!
pankaj1122
TF Premier
Yes...Th3y added points for sep 2...but skipped Sep 1...3...4...5...all...
Only sept 2....Idfc has gone bonkers
BhaiyaJi
TF Legend
Rewards points for 14 & 16th August are also pending
Me too just received points only for Sep 2
codenerd
TF Ace
Looks like we need to wait for aroumd 7 days for oounts to be credited.
pankaj1122
TF Premier
Maybe...Or maybe they'll miss 1st Sep Entirely and we'll have to raise a complaint later on....But lets see...how they do it
himanshverma
TF Buzz
Did anyone got RPs for 31aug?
no it was insurance payment i did.
yolofino
TF Ace
Insurance is excluded from reward points. Through which portal & for which insurance did you pay?
Hdfc I received 5k rp only paid through infinia.
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