IDFC First Bank Launched its Debit Card Reward System

[maverickgenius]

Today, I observed that that the welcome points (8000) received from IDFC FirstTap 1000Rs transaction have been reversed from my account for reasons not known to me. I'm discussing with the FirstRewards team to understand what's going on.

Did anyone else face this issue?

My reward points are lesser by 8000 but I'm not able to confirm the reason since the transaction statement is not available. I also got 8000 reward points for my FirstTap card last month. How are you checking it?

 

[Piyush_Jaiswal]

Today, I observed that that the welcome points (8000) received from IDFC FirstTap 1000Rs transaction have been reversed from my account for reasons not known to me. I'm discussing with the FirstRewards team to understand what's going on.

Did anyone else face this issue?

I think they have fixed this bug. Even I didn't receive Welcome Bonus for my new DC. You will receive welcome reward points only once per account.

 

[theXfactor]

My reward points are lesser by 8000 but I'm not able to confirm the reason since the transaction statement is not available. I also got 8000 reward points for my FirstTap card last month. How are you checking it?

The same way as you did. Since I'm following up on my other points related concerns, I checked my point balance which is now 8K lesser.

 

[darkjediknight]

I think they have fixed this bug. Even I didn't receive Welcome Bonus for my new DC. You will receive welcome reward points only once per account.

It’s not a bug. I was once informed about it by customer support when they tried to upsell firstap card on call. If they’ve deducted those points you should contact support.

 

[Sudbht]

so no one is successful in redeeming FK vouchers?

 

[Abhishek012]

I got the rupay plat virtual dc and paid a cc bill of 2K on phone pe. Its been 2 days and till now I haven't received reward points.

Wait for 45 days. If it doesn’t come, then manually file a complaint and get it from customer care.

These days, transaction rewards are being credited instantly, but there are still a lot of bugs in the new IDFC rewards portal. It’s better to wait for 45 days.

@Half Human

 

[Piyush_Jaiswal]

It’s not a bug. I was once informed about it by customer support when they tried to upsell firstap card on call. If they’ve deducted those points you should contact support.

It was a bug, doesn't matter what the customer care says to upsell. Welcome points should not be given everytime a person gets a new card.

Now it seems the senior management got to know the bug and they decided to fix it. It was going to be fixed someday anyway. We enjoyed the party, now is the time to move on 🥲

 

[Avatar Aang]

There's a new portal. How to redeem points for GV?

 

[sidmanraj]

I created account but not able to log into idfc first rewards portal?? How to fix

 

[Piyush_Jaiswal]

I created account but not able to log into idfc first rewards portal?? How to fix

It takes time for a new account. They both are different entity, so it will take time for them to share new account details and get synchronized.

 

[KLB@96]

guys did txns on 23rd &24th no points received.

 

[Strange]

Today, I observed that that the welcome points (8000) received from IDFC FirstTap 1000Rs transaction have been reversed from my account for reasons not known to me. I'm discussing with the FirstRewards team to understand what's going on.

Did anyone else face this issue?

@Abhishek012 Your mission is successful or not?

 

[theXfactor]

@Abhishek012 Your mission is successful or not?

What mission? None of the transactions from FirstTap got me points and more so this 8k too got reversed 😃

 

[Abhishek012]

What mission? None of the transactions from FirstTap got me points and more so this 8k too got reversed 😃

Transaction rewards toh mil raha hai. Wait upto 45 days, na aaya hai toh.

 

[Strange]

What mission?

He just wants to devalue everything by making every loophole and trick viral, especially the cards he doesn't have.

 

[Abhishek012]

guys did txns on 23rd &24th no points received.

Wait upto 45 days.

 

[Abhishek012]

He just wants to devalue everything by making every loophole and trick viral, especially the cards he doesn't have.

Khud he puchte ho, khud he decide kar lete ho, khud he jawab de dete ho. Waah!

 

[Strange]

Khud he puchte ho, khud he decide kar lete ho, khud he jawab de dete ho. Waah!

Tumne to reply hi nahi Kiya naahi react kiya to mujhe hi btana pda. 🤣🤣

 

[Abhishek012]

Tumne to reply hi nahi Kiya naahi react kiya to mujhe hi btana pda. 🤣🤣

 

[theXfactor]

Transaction rewards toh mil raha hai. Wait upto 45 days, na aaya hai toh.

Nahi mil raha hai dada. I have escalated it, they may manually credit the points.