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IDFC First Bank Launched its Debit Card Reward System

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I recently (28th Mar,25) opened a Wealth Savings AC
Did 2k txn on both DC (Wealth+Firstap) on 31st Mar (Phonpe CC bill pay)

But my ac is not yet linked with First reward portal.

So what next for me?
 
I was also told that you are blocked for redemption and raised a request for the same. Will update whatever happens, if anyone gets any resolution please share
 
H
Hey @TechnoFino @sumanta Mandal

Need your urgent intervention as the bank has again blocked blanket types major folks and only on call they are raising tickets and asking branch manager to vet and clear the issue.

This is no where mentioned in any terms.
How much is your rp balance?
How much rp you made in past 3 months? Apprx for each month
 
Second transaction was also successful but the get code option did not work.
Here is a silly trick which worked for me.

This is the solution for issue of not receiving codes after clicking on "Get Code".

  • Connect to WiFi and not mobile data.
  • Redeem points to buy GV and when the screen shots 40 seconds timer then lock your phone for few seconds.
  • Unlock phone after 3-4 seconds and let the countdown complete to 0 and it will show "Retry" error or a page with text and "Home" button.
  • Go to "Orders" and select your order and click on "Get Code". This time it will work
I tried this 6 times and 5 times it worked.
 
I have some questions.

  1. How can I see Rewards point history? I don't seem to find it anywhere. In old portal I could see "Activity" and tracked rewards of all transactions.
  2. In new portal it shows 40k reward points but redeemable points 35k. Does anyone else experiencing this?
The same fiasco happened during the previous block phase.
How did you resolve that issue?
Mine got once when i did heavy transactions but one of the person helped me well but now again i started it so can u tell your situation on what basis and how much transactions u did so they did this to your account
Do you remember how many transactions did you do from that account please? And was it savings account? And how did you resolve it?
Last time I escalated to their manging director and he was super friendly and took immediate action.
How many transactions did you do that it caused you account block?
 
I have some questions.

  1. How can I see Rewards point history? I don't seem to find it anywhere. In old portal I could see "Activity" and tracked rewards of all transactions.
  2. In new portal it shows 40k reward points but redeemable points 35k. Does anyone else experiencing this?

How did you resolve that issue?

Do you remember how many transactions did you do from that account please? And was it savings account? And how did you resolve it?

How many transactions did you do that it caused you account block?
Regular transaction to get full limit of account almost every month.
 
Just had a word with Rewards team and they said by default their new portal has blacklisted some reward accounts. They are being vetted by the BM to activate it. He was confident that my account would start working soon, in a day or two.
 
Just had a word with Rewards team and they said by default their new portal has blacklisted some reward accounts. They are being vetted by the BM to activate it. He was confident that my account would start working soon, in a day or two.
did u have to coddle him, or write some application, or did he give u any trouble?
 
It's not 3 lakh or 4 lakh, showing off as a wealth person is important and they will open the wealth account with zero initial funding hoping that you will bring crores to your account. Give hope to RM and BM
U r right, even before I provided my cheque he opened my ac by selecting Wealth Program. It's upto RM he can even open wealth with 0 funding.
But he will get pressure from BM that not to open with less then 10 Lac Ip
 
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