IDFC LTF Credit card scam

[fin_avid]

Actually I had opted for Wealth not Classic. Error appears to be technical. I retried the application. After entering the Adhar OTP it's not moving to the next step.

I also received a call from a guy yesterday who claims to be from IDFC. He sent me a link to complete the application.

https://idfcfr.in/qcoOYD is the link he sent. If you open the application page from the website it looks like https://www.idfcfirstbank.com/credit-card.
Is the link he sent legit? I'm getting suspicious specially since the guy who called is uncomfortable speaking in English.

My personal exp is lot of the IDFC customer care guys are uncomfortable in English. All the guys I have spoken till now are not comfortable wen I request them to converse in English

 

[P3T3R_GOA]

My personal exp is lot of the IDFC customer care guys are uncomfortable in English. All the guys I have spoken till now are not comfortable wen I request them to converse in English

This is becoming a big problem for all customer care calls. Earlier you you set default languages so you don't select every time. Now you have to select the langue every time you call but more often than not the person at the other end just speaks Hindi. It's very irritating. On top of that when someone comes who speaks English, the English is so bad.

 

[whoCares]

I recently received a call from a guy claiming to be from IDFC Bank. Based on my research, I believe he was actually from the bank. He told me that I was pre-qualified for a lifetime free (LTF) RuPay credit card from IDFC and asked if I wanted to apply.

Thinking that an LTF card was a good deal, I agreed and applied. Eventually, my application got approved after kyc and all that in kyc also banks usually tell about card's detail but anyway.

However, when I received the approval message, I noticed it was an IDFC Power Plus Card. After a little research, I found out that this card isn’t LTF—it has a ₹499 + GST joining fee!

I immediately called the guy back and asked for an explanation. He confidently told me, "The card is LTF." I believed him for a moment and let it go.

But once the card was generated online, I noticed that the joining fee had already been charged! I called him again, and this time, he shamelessly insisted, "The card is LTF. Just pay the fee, and it will be reversed in the second statement." At this point, I knew I had been scammed.

I started considering not activating the card at all. To be sure, I cross-checked with IDFC customer care, and they confirmed that the card was NOT LTF.

I called the guy once again and demanded an explanation. This time, he passed the call to his "senior." I threatened to escalate the issue, and his senior eventually admitted that it was mis-selling. Despite this, he kept insisting that I should keep the card. But I had already decided to close it.

Suddenly, an idea struck me! Since I’m an SBI Card customer😁😅😜, I called IDFC customer care, explained my situation, and provided proof of the call recordings and WhatsApp chats. I asked how the bank could allow such mis-selling and tell 5hem to nake my card lifetime free 🙃 😜.

The agent apologized but told me that making the card LTF wasn’t possible. However, she reversed the first-year fee as compensation. Since the card also offers a ₹500 fuel voucher as a welcome benefit, I decided to keep it for two years and then reevaluate if it’s worth it. Also thinking of act same after year to wave of 2nd year fee😅😅

🔹 Moral of the story: Always research credit cards before applying, and never blindly trust agents—they only care about hitting their sales targets! I had applied because I have experience with hdfc and sbi as I got their paid tata neu plus card and simply click as LTF.

I also received similar call yesterday. When grilled and fear of being escalated, the agent accepted that they have to attain certain targets by 31st march hence this mis-selling.

P.S. I record all my telephone calls.

 

[Credit Cardiya]

I also received similar call yesterday. When grilled and fear of being escalated, the agent accepted that they have to attain certain targets by 31st march hence this mis-selling.

P.S. I record all my telephone calls.

Now what will you doo

 

[P3T3R_GOA]

I just received my IDFC First Wealth Card. I was expecting a RuPay variant. What I received was the Visa Infinite variant.

Edit: Got the card yesterday and today I got the Dream Folks Card. I get 2 Domestic Lounge, 2 International Lounge & 2 Spa access per quarter.

 

[P3T3R_GOA]

I'm facing a problem with this card. My Union Bank and HDFC cards are linked to my accounts and the bills are paid via auto debit. For all other cards, I have linked them to my GPay in the Bills & Recharges section. I was trying to do it for the IDFC and getting the message shown in the pic. The phone number gets added automatically. The last 4 digits are from the card. No other inputs from my side. All other cards got added without any issue. Any idea what to do?

 

[Credit Cardiya]

I'm facing a problem with this card. My Union Bank and HDFC cards are linked to my accounts and the bills are paid via auto debit. For all other cards, I have linked them to my GPay in the Bills & Recharges section. I was trying to do it for the IDFC and getting the message shown in the pic. The phone number gets added automatically. The last 4 digits are from the card. No other inputs from my side. All other cards got added without any issue. Any idea what to do?View attachment 89052

May be idfc don't support gpay to add some banks don't allow third party to add their account or card as my hdfc card don't support samsung pay

 

[P3T3R_GOA]

May be idfc don't support gpay to add some banks don't allow third party to add their account or card as my hdfc card don't support samsung pay

I actually found a workaround for this on the IDFC website itself.
- Go to UPI Section in the UPI App > Send Money
- Enter <16 digit card number>.cc@idfcbank as UPI ID and make the payment. Will try it out tomorrow.