A secured platinum card was closed last month and instead of showing as closed in cibil it is showing 100% utilisation. Cibil score dropped from 772 to 737. ICICI customer care says wait for 2 months. Any other suggestions?
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Incorrect credit utilisation reported causing massive drop in cibil
- Thread starter EINSTEIN
- Start date
When was your card's billing date? ICICI usually report usage at the end of the month. And if you used your card 100% and it was reported in CIBIL then technically it is not the banks fault. But ICICI reports card utilization at the end of each month so you could either wait 1 month or so or escalate your concern
Icici reports on the billing date and not end of month, kindly cross check twice.
Card was not used at all for past three months, billed amount = 0
ICICI usually submits card limits as well to CIBIL, unlike HDFC bank where the utilization percentage is most of the time incorrect.
keep sending emails, escalation to icici till your issue is resolved. it may take more than 2 months. try all possible channels (emails, twitter etc) till your case is addressed. I am afraid you are stuck with your current levels for the next few months....good if icici rectifies it earlier. all cibil disputing are painfully slow...deliberately designed that way I guess
I raised a dispute with cibil and it was corrected in just 2 days. Thanks for the suggestions everyone.
