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Indus Ind Reward Point Conversion to Cashback Issue

Ravana_88

TF Premier
VIP Lounge
Hi All,

Need 1 help . I had gotten 3000 Indusind Reward points via a credit payment by IndusInd Exclusive Debit Card . While I was converting it into Rs. 1050 cashback on the indusind app , I did not receive the money in my account event though the Reward points were deducted . I had raised this to their support team around 3 weeks back but there is no resolution and the response that I get is that the technical team is looking into it .

Would appreciate any inputs on how to escalate this and get the money back ?
 
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