IndusInd Bank Email ID <head.cardservices@indusind.com> and <nodal.officer@indusind.com> Undeliverable Error

[jyotimanb]

Email sent to any of the email IDs of IndusInd Grievance Redressal is not going through.
Email IDs <head.cardservices@indusind.com> and <nodal.officer@indusind.com>

It's showing an error with "Undeliverable subject" and a reason " The email has failed as per enhanced email security policies defined at Indusind Bank Limited"

Anyone facing the same or someone please share the process to overcome this issue.

Thank you in advance.

 

[TechnoFinoTechnoFino is verified member.]

try after some time.

 

[Ragul]

Email sent to any of the email IDs of IndusInd Grievance Redressal is not going through.
Email IDs <head.cardservices@indusind.com> and <nodal.officer@indusind.com>

It's showing an error with "Undeliverable subject" and a reason " The email has failed as per enhanced email security policies defined at Indusind Bank Limited"

Anyone facing the same or someone please share the process to overcome this issue.

Thank you in advance.View attachment 1644
View attachment 1646

Hi buddy, have you tried again? or have you found any working mail to reach them? please share it here.

 

[theranos]

Email sent to any of the email IDs of IndusInd Grievance Redressal is not going through.
Email IDs <head.cardservices@indusind.com> and <nodal.officer@indusind.com>

It's showing an error with "Undeliverable subject" and a reason " The email has failed as per enhanced email security policies defined at Indusind Bank Limited"

Anyone facing the same or someone please share the process to overcome this issue.

Thank you in advance.View attachment 1644
View attachment 1646

same showing for socialm@indusind.com ...when mailed for oct exclusive times prime voucher but they got the email and reverted with ref no on call .....

 

[ankushanup1]

some error also showing for me as in image but they reverted and asdured of solving the issue

 

[ankushanup1]

some error also showing for me as in image but they reverted and asdured of solving the issue

the revert mail

 

[Rishabh]

Ignore the error email, your email gets delivered actually and will receive response from the bank.
I also got same error emails when I got my credit card upgraded but after 2-3 days bank did respond and processed my card upgrade.

 

[Fini7777]

Hi, I've been facing the same issue .. not able to send mail to any email id of Indusind bank reg my Credit card Upgrade, getting the same error "Undeliverable"
Some of you received response from them but I did not get any response till date
Do u find any solution for this pls let me know.

 

[jack333]

Hi, I've been facing the same issue .. not able to send mail to any email id of Indusind bank reg my Credit card Upgrade, getting the same error "Undeliverable"
Some of you received response from them but I did not get any response till date
Do u find any solution for this pls let me know.

It anyways get delivered inspite of the error you'll get a response in some time or if you still want to not see this error try changing the subject of the mail and sending again

 

[Fini7777]

It anyways get delivered inspite of the error you'll get a response in some time or if you still want to not see this error try changing the subject of the mail and sending again

I tried this but No response from them

 

[cardy]

First write the mail and send only the text. Don't add anything in attachment. Nothing at all.

Yes yes I know you want to add multiple attachments as proof! But wait a bit.

Only small text email will be mostly delivered without any problem. Then you will receive an automatic response with ticket number mentioning to reply to that mail if necessary. Reply to this mail with all your attachments and documents, try to keep the attachments under 5mb, if it exceeds, break it over multiple emails as reply, hopefully there will be no problem.

* If it helps, you can mark my answer as solution, thanks

 

[Fini7777]

First write the mail and send only the text. Don't add anything in attachment. Nothing at all.

Yes yes I know you want to add multiple attachments as proof! But wait a bit.

Only small text email will be mostly delivered without any problem. Then you will receive an automatic response with ticket number mentioning to reply to that mail if necessary. Reply to this mail with all your attachments and documents, try to keep the attachments under 5mb, if it exceeds, break it over multiple emails as reply, hopefully there will be no problem.

* If it helps, you can mark my answer as solution, thanks

the issue persists, is there any other way?

 

[Fini7777]

First write the mail and send only the text. Don't add anything in attachment. Nothing at all.

Yes yes I know you want to add multiple attachments as proof! But wait a bit.

Only small text email will be mostly delivered without any problem. Then you will receive an automatic response with ticket number mentioning to reply to that mail if necessary. Reply to this mail with all your attachments and documents, try to keep the attachments under 5mb, if it exceeds, break it over multiple emails as reply, hopefully there will be no problem.

* If it helps, you can mark my answer as solution, thanks

Yeah! Response received from them, Thank you

 

[cardy]

Yeah! Response received from them, Thank you

Welcome brother. 👍

 

[praveensudhakaran]

Yeah! Response received from them, Thank you

Didn't work for me

 

[cardy]

Didn't work for me

Try to send a simple and small text only mail first. After receiving response, reply the full mail and attachments.

 

[praveensudhakaran]

Try to send a simple and small text only mail first. After receiving response, reply the full mail and attachments.

I want to close my loan


That's what I sent

 

[cardy]

I want to close my loan


That's what I sent

Ok bro
Try again later
Indusind customer care is shi#

 

[praveensudhakaran]

Ok bro
Try again later
Indusind customer care is shi#

Tried phone number.

Closing sb account, cc and loan with them

 

[Card_Crafter]

Guys I hope your problems are resolved. If not, and you are still getting 'undelivered' messages, here is the solution.

Edit the encrypted pdf and remove the password protection. Their security system can't scan the encrypted files, so they don't allow such emails to go through.

If you don't know how to remove password protection, reply to this message.. I will guide you.