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Indusind legend cc limit mismatch

Fini7777

TF Ace
Contributor
Hi, I closed my Legend credit card 3 months ago, which had a limit of ₹88K. I had repeatedly tried to send emails for a LE with all the required documents, but due to technical issues on their end, they couldn’t receive my emails. Frustrated with their service, I decided to close the card.

Recently, I received an email inviting me to apply for a credit card, so I thought I’d try my luck. This time, the limit shown during the application was ₹1.03L, which made me happy because I hoped to eventually upgrade to the Pinnacle Card since the limit was above ₹1L.

The card got approved and delivered, but to my shock, the limit assigned was just ₹50K. This is disappointing because none of the cards in my portfolio have a limit below ₹2L, and I have maintained a good TRV with IndusInd Bank. I also give them significant business, so I expected better treatment but in return I got this wonderful gift.

With such a low limit, I am stuck because I won’t qualify for upgrades. On top of that, their email support is terrible.

How should I proceed further? Any suggestions?
I applied for this card solely based on the limit shown during the application process. I am actually in the process of shifting my funds to another bank.
 
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