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Infinia Infinia Request Rejected even after fulfilling 'Spend+Limit' Criteria[Update: Approved]

Got this email now 😞

Based on your email we conducted a detailed review and we wish to inform that we can review your request for card upgrade post exploring your credit limit.



In order to review your request, kindly send scanned copies of duly signed letter seeking Limit Enhancement along with the documents as given below.


1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and copy of the visiting card or Office Id card.

Does anyone know what this is
Not sure why they are asking you Payslips. You have the required credit limit. One reason would be you have not crossed 9L spends in last 6 months, so there might be additional criteria for people not meeting spends by a slight amount.
 
I have sent the consent and upgrade form ydy eve. No cibil check yet. Anyone aware, how much time it takes after sharing consent for card to appear on the App? No new case has been registered. Existing case is also not resolved yet.
 
I have sent the consent and upgrade form ydy eve. No cibil check yet. Anyone aware, how much time it takes after sharing consent for card to appear on the App? No new case has been registered. Existing case is also not resolved yet.
It will be by today or tomorrow evening
 
Not sure why they are asking you Payslips. You have the required credit limit. One reason would be you have not crossed 9L spends in last 6 months, so there might be additional criteria for people not meeting spends by a slight amount.
Can you let me know PNO email id. May be I will add them
 
Update: After sending the upgrade form ydy on the same mail chain, just now received another separate mail from PNO team saying we are reviewing... and will respond by.. along with a new case number. Has this happened with others too?
 
Update: After sending the upgrade form ydy on the same mail chain, just now received another separate mail from PNO team saying we are reviewing... and will respond by.. along with a new case number. Has this happened with others too?
That's fine. Once they say it's approved, it stays. Btw, can you paste their the approval email verbatim...just remove the details not to be shared.
 
That's fine. Once they say it's approved, it stays. Btw, can you paste their the approval email verbatim...just remove the details not to be shared.
Everything else is standard content except this.. "We are willing to offer upgrade...". At the end, they mentioned to fill form and send.
 
Everything else is standard content except this.. "We are willing to offer upgrade...". At the end, they mentioned to fill form and send.
You should be able to see the card on the app any time soon 🙂. It usually takes 3-4 days.
 
Diners Metal card still showing up with reward points. Guess reward points transfer is yet to happen.
 
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