Hi
@vishp,
After looking at this thread, I mailed PNO to upgrade my Tata Neu Infinity to Infina on 8th Jan, I've met the 9 lakhs spend on the card and have 8+ lakhs limit. I hold regalia LTF to but my spends were on Tata Neu Infinity.
I received a mail on 13th Jan from priority redressal they are willing to review my request to infina, mentions all about infinia FYF, also to utilise all Tata Neu Coins before upgrade if upgrade is accepted and to send signed upgrade form.
I've sent the mail on 14th Jan with the filled form, I don't have any account with hdfc so I left the customer ID blank. I'm not sure if this is okay ?
On 15th they marked the case closed.
Today (16th) evening I received a mail saying that they are looking into request raised on credit card and opened a new case and will revert by (21st).
Should I consider it approved or they can come up with new reason to deny upgrade?