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Initial funding done but kyc reject

dhruv0109

TF Neo
I am opening bandhan bank account online and made 2000 rs initial funding but kyc rejected for face mismatch for documents
Funding refunded back or not ?
Please help me for this issue
 

Check with support
Customer support says within 7 to 10 working days to take refund source account
But this is surely refund?
 
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