For hdfc, Do the add on member need to do physical verification and/or video kyc? Or just filling form and attaching pan is sufficient?
Also, can I add my number and email as add on number and email too?
Here is my experience with HDFC Infinia add on for my mother who doesn't have HDFC account.
19th Feb - Filled Add on Form and Sent Scanned copy of form and Add on PAN to Priority redressal mail. Form said address proof needed for siblings or if someone is not at home address. So didn't send that.
20th Feb - Customer care said to physically courier the documents and mail is not acceptable.
21st Feb - Dropped documents at nearby branch reception to courier it to Chennai office.
4th Mar - Got reply saying application is rejected due to missing Add on photo, Add on Address proof, Add on CKYC, Add on Self attestation. They didn't tell these earlier when I sent them mail 😅. I think Add on photo was main missing thing. I somehow didn't notice it. Others should have been okay.
13th March - Again submitted add on form this time with addon photo, PAN, Passport, CKYC all self attested by Add on member. Passport address was different that my Current Address, but it doesn't matter.
16th March - Can see Add on card with different 4 digits in my netbanking. No further call/verification with add on member or me.
Card should arrive in 2-3 days. So, it took one full month for me. But if someone follows steps correctly, he can get it in a week too.
I can see delivery address is same as my current address. Card number is different. It has her mobile number and email id linked too.
But all OTP and communication for transaction settings and pin are coming to my mobile and email only, which I prefer as well.
Edit:
17th March - Card delivered. Both Card number and Priority Pass number is different from Primary cards and Priority Pass numbers. But expiry date is same.
Now it is delinked from Primary mobile/email and all OTP SMS and Transaction alerts are coming on add on Mobile and email only.
Only In mycards app, it is showing for both numbers and both can set transaction limits and pin.