Irctc hdfc infinia booking failed

[iamdhamo]

Hi Team,

I was using my office lap to book railway ticket using infinia card and due to network upgrades for security the booking got failed after I entered OTP since they don't allow external websites traffic as per the update and amount got debited.

I can see the payment in failed transaction history.

How can I raise refund for the same from IRCTC? Should I ask bank or irctc at first?

Under failed transaction I see payment status as payment waiting from back end so I think I should contact bank first right?

 

[helloworld]

usually and general suggestion wait for 5 days, if not credited then check with bank for further steps.

 

[VasukiVasuki is verified member.]

Hi Team,

I was using my office lap to book railway ticket using infinia card and due to network upgrades for security the booking got failed after I entered OTP since they don't allow external websites traffic as per the update and amount got debited.

I can see the payment in failed transaction history.

How can I raise refund for the same from IRCTC? Should I ask bank or irctc at first?

Under failed transaction I see payment status as payment waiting from back end so I think I should contact bank first right?

Between 7 working days to 30 it will come

 

[NewPlayer]

Faced this issue multiple times. They will automatically issue refund within 7-10 days.

 

[iamdhamo]

Got msg today saying refund will be processed in 7 to 10 days