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Is Amex Exiting India ? - Change in MITC (10-03-2025) as per Mail

VishalPatel

TF Buzz
Today got email regarding amex MITC change and it was mentioned about destroying card and removing standing instructions.

Is amex exiting india?


Safe disposal of your old Card – Please destroy your old Card, ensuring the chip is destroyed, and dispose of it responsibly to avoid misuse.


Managing Standing Instructions (SI) for your existing Card – To ensure uninterrupted services, kindly remove Standing Instructions (SI) for any recurring payments to utilities, subscriptions, insurance, Card bill payments and more that are linked to the current Card. Once you receive your replacement or renewed Card, set up fresh Standing Instructions with the updated details.


Screenshot 2025-03-10 at 12.40.35 PM.webp
 
NO WHERE THE MAIL INDICATES
WHAT THE TITLE OF THIS THREAD
SAYS.

The indicated changes to the MITC /
T&C are of regular steps that are tobe
taken at the time of getting renewal
card.

So, I feel that the TITLE IS TOTALLY MISLEADING (with what is shared
to deduce that).
I got this reply. Saying its just a formal email. Nothing is happening
 

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I got this for my primary card. This could be related to the massive speculation going on in the other thread where people think Amex may need to start generating new card numbers to comply better with BBPS unique last 4-digit card number + phone number combination, and that’s why they have put new card applications on hold.

For example two of my own primary cards have the same last 4 digits, which may be a hurdle to how BBPS is set up to work.

This is still just speculation on my part and I don’t claim to really know anything about this MITC change. But the timing is definitely interesting.
 
Today got email regarding amex MITC change and it was mentioned about destroying card and removing standing instructions.

Is amex exiting india?


Safe disposal of your old Card – Please destroy your old Card, ensuring the chip is destroyed, and dispose of it responsibly to avoid misuse.


Managing Standing Instructions (SI) for your existing Card – To ensure uninterrupted services, kindly remove Standing Instructions (SI) for any recurring payments to utilities, subscriptions, insurance, Card bill payments and more that are linked to the current Card. Once you receive your replacement or renewed Card, set up fresh Standing Instructions with the updated details.


View attachment 86207

It is for Old cards. So the expired cards or replaced cards.
 
Not at all. I got hese MITC mails many times. This part of their GRC process. I've been an Amex member since 2001 and it's pretty much standard ops. However, something is up at Amex India with the new applications being stopped temporarily.
 
In journalism when u put question mark to anything it's permissible 😅😅

But people should be aware of that to understand
This isn't stupid indian journalism though, such editorialising is wrong
A thread with title "changes to t&c on how to dispose old cards after renewal" wouldn't get this much attraction
 
Today got email regarding amex MITC change and it was mentioned about destroying card and removing standing instructions.

Is amex exiting india?


Safe disposal of your old Card – Please destroy your old Card, ensuring the chip is destroyed, and dispose of it responsibly to avoid misuse.


Managing Standing Instructions (SI) for your existing Card – To ensure uninterrupted services, kindly remove Standing Instructions (SI) for any recurring payments to utilities, subscriptions, insurance, Card bill payments and more that are linked to the current Card. Once you receive your replacement or renewed Card, set up fresh Standing Instructions with the updated details.


View attachment 86207
I have received same email yesterday but I have also received a new Gold Card today in addition to Travel Platinum. If AMEX had to exit, why issuing New Cards. I think, it's something related to configuration or upgrade issue or may be some additions to Co-Brand list.
 
Today got email regarding amex MITC change and it was mentioned about destroying card and removing standing instructions.

Is amex exiting india?


Safe disposal of your old Card – Please destroy your old Card, ensuring the chip is destroyed, and dispose of it responsibly to avoid misuse.


Managing Standing Instructions (SI) for your existing Card – To ensure uninterrupted services, kindly remove Standing Instructions (SI) for any recurring payments to utilities, subscriptions, insurance, Card bill payments and more that are linked to the current Card. Once you receive your replacement or renewed Card, set up fresh Standing Instructions with the updated details.


View attachment 86207
It's a General guideline bro. How can you think that Amex is leaving india from this email.
I work at Amex, Amex doesn't have any such plans fyi.
 
Today got email regarding amex MITC change and it was mentioned about destroying card and removing standing instructions.

Is amex exiting india?


Safe disposal of your old Card – Please destroy your old Card, ensuring the chip is destroyed, and dispose of it responsibly to avoid misuse.


Managing Standing Instructions (SI) for your existing Card – To ensure uninterrupted services, kindly remove Standing Instructions (SI) for any recurring payments to utilities, subscriptions, insurance, Card bill payments and more that are linked to the current Card. Once you receive your replacement or renewed Card, set up fresh Standing Instructions with the updated details.


View attachment 86207
I have also received the same email from amex. First i thought it was for ad on card users but i dont have any ad on card. Did anyone enquired about this mail to amex customer care.
 
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