ITC 1+1 on Infinia

[keerthirahul123]

I thought I would use the ITC 1+1 buffet offer on infinia. I called the concierge on Friday and asked them for Saturday. They politely denied that minimum requirement is 48 hrs approx and my booking cannot be taken.

The offered for Sunday brunch and I asked them to proceed. Couple of emails and SMS confirming the booking came in.

Sunday I visited the hotel and showed them the email and booking confirmation. To my amazement, my name was no where listed. Another person came at my table and again asked for details and took a photo of my phone with the email having details.

Finally when I asked for the bill, the waiter got me a bill of 5600 for 2 people. I said I had 1+1 offer, he went 2-3 steps back, did something in the tablet and came forward again showing 2800 only.

I gave him the inifinia card and he swiped and everything cleared.

My point is what is with the 48 hrs pre requisite when my details are not with the hotel, also the people whom I spoke with didn't give me the bill, but rather a new person gave it to me and he did something in the tablet to bring the bill down to 1 free so does that mean people can directly walk in to ITC and just mention it?

 

[ccdc]

which hotel did you book? How to find out which restaurants in these hotels serve buffet?

 

[PrinceHeart]

Many restaurants got tie up with swiggy, groupon, dinein etc for 1+1 buffet and other promo.

Maybe they had to make sure which offer you were using. And gave you that offer afterwards.

 

[keerthirahul123]

which hotel did you book? How to find out which restaurants in these hotels serve buffet?

ITC Kohenur is what i booked. If you have infinia, you can check it in their rewards place

 

[keerthirahul123]

Many restaurants got tie up with swiggy, groupon, dinein etc for 1+1 buffet and other promo.

Maybe they had to make sure which offer you were using. And gave you that offer afterwards.

May be your right. My finding is though Infinia says 48 hrs, Im thinking its not needed and walk-in also will be accepted. Thats what I'm feeling, I might be wrong.

When I mentioned to the waiter that I had 1+1 he did ask Infinia and stepped back to make some changes. So my point is there is no checks being done whether there is any pre-booking or not. and I doubt if the guy actually carefully observed if I gave infinia card or not before inserting it into the POS.

 

[ccdc]

ITC Kohenur is what i booked. If you have infinia, you can check it in their rewards place

can you give screenshots...i'm unable to find

 

[keerthirahul123]

can you give screenshots...i'm unable to find

URL below

https://offers.reward360.in/v1/infinia/infinia-itc-hotel

 

[jetesh]

My transaction with Lemon Tree was very smooth. The offer was on IndusInd Super Premium credit cards.

 

[ccdc]

URL below

https://offers.reward360.in/v1/infinia/infinia-itc-hotel

this just tells me which properties are enrolled for buffet offer....how do I know which particular hotel/restaurant inside the property provides buffet options?

 

[keerthirahul123]

this just tells me which properties are enrolled for buffet offer....how do I know which particular hotel/restaurant inside the property provides buffet options?

You need to contact the hotel to find the buffet offering restaurant and book. Also the concierge confirmation team will tell you as well.

 

[aashishnb]

Something similar happened with me, I tried to book but it was only 24 hours so the concierge said they cannot take the request.
Maybe useful to call the ITC Hotel restaurant directly & ask if they accept the infinia 1+1 directly as well.

 

[Honeydew]

I thought I would use the ITC 1+1 buffet offer on infinia. I called the concierge on Friday and asked them for Saturday. They politely denied that minimum requirement is 48 hrs approx and my booking cannot be taken.

The offered for Sunday brunch and I asked them to proceed. Couple of emails and SMS confirming the booking came in.

Sunday I visited the hotel and showed them the email and booking confirmation. To my amazement, my name was no where listed. Another person came at my table and again asked for details and took a photo of my phone with the email having details.

Finally when I asked for the bill, the waiter got me a bill of 5600 for 2 people. I said I had 1+1 offer, he went 2-3 steps back, did something in the tablet and came forward again showing 2800 only.

I gave him the inifinia card and he swiped and everything cleared.

My point is what is with the 48 hrs pre requisite when my details are not with the hotel, also the people whom I spoke with didn't give me the bill, but rather a new person gave it to me and he did something in the tablet to bring the bill down to 1 free so does that mean people can directly walk in to ITC and just mention it?

Hey, Any idea if infinia add on credit card holder can avail 1+1 buffet offer?

 

[canitin]

Hey, Any idea if infinia add on credit card holder can avail 1+1 buffet offer?

Yes, you can but the overall limit of 1 buffet per month per Infinia card holder account will apply (add-on and primary card holder account will be considered as one). However, in order to place this request you will be required to call the concierge team using registered mobile number of primary card holder.

 

[Honeydew]

Yes, you can but the overall limit of 1 buffet per month per Infinia card holder account will apply (add-on and primary card holder account will be considered as one). However, in order to place this request you will be required to call the concierge team using registered mobile number of primary card holder.

Thanks for the information. 👍

 

[jeevanreddy58]

ITC Kohenur is what i booked. If you have infinia, you can check it in their rewards place

More details plz on ITC kohenur hyd.
Buffet price and hotel details and experience

 

[keerthirahul123]

More details plz on ITC kohenur hyd.
Buffet price and hotel details and experience

Buffet price is around 2500-2800. Earlier it was very good but off late it's a hit or miss. Last month I went on a Sunday and it was simply superb. This month was pathetic.

 

[jeevanreddy58]

Buffet price is around 2500-2800. Earlier it was very good but off late it's a hit or miss. Last month I went on a Sunday and it was simply superb. This month was pathetic.

Any double dip... like paying bill from any app possible ?

 

[keerthirahul123]

Any double dip... like paying bill from any app possible ?

Nope. The hotel has actually checked the card name before pressing it into the pos machine. This happened like 2-3 times for me. Sometimes I paid via NFC and they didn't check or ask anything.