Hotel Points ITC green points extension

[Arun Pratheep]

@Arun Pratheep
Thank for the info.
I got an email from ITC regarding the expiration of the points (60456) on Saturday.
Contacted them by email and call. They just reverted that they cannot reinstate the points.
Can you please suggest how should I approach them?

Send a mail to ClubITC care stating that you forgot the expiry of the Green points and ask them to reinstate the Green points as one time Gesture. And mention that they didn't send any reminder mail regarding the expiry of green points and you were looking to spend the points next week but found out the points became Zero when tried to book. Ask them to increase for just 2 weeks so you can book.

 

[atulraj13]

There website doesn't should

Send a mail to ClubITC care stating that you forgot the expiry of the Green points and ask them to reinstate the Green points as one time Gesture. And mention that they didn't send any reminder mail regarding the expiry of green points and you were looking to spend the points next week but found out the points became Zero when tried to book. Ask them to increase for just 2 weeks so you can book.

Thanks Arun.

I genuinely had some health problems in my family and we could not think of planning anything, and it really happened when I was about to plan something, I got the expiry email. Hoping they reinstate my points with atleast a few weeks of validity.

Moreover their website doesn't show anything related points validity date. I recieved an email on 3rd March about inactivity for last 6 months. I was under impression that I have time until 2nd August. But then the points were lapsed on 30th August.

Btw, how many days did they take to reinstate the points?

 

[Chacha_vidhayak]

Have a buffet with gf dude
It will become evergreen if u repeat frequently 😉

Great humour 😂

 

[Arun Pratheep]

There website doesn't should

Thanks Arun.

I genuinely had some health problems in my family and we could not think of planning anything, and it really happened when I was about to plan something, I got the expiry email. Hoping they reinstate my points with atleast a few weeks of validity.

Moreover their website doesn't show anything related points validity date. I recieved an email on 3rd March about inactivity for last 6 months. I was under impression that I have time until 2nd August. But then the points were lapsed on 30th August.

Btw, how many days did they take to reinstate the points?

Same I also got mail regarding inactivity in March.

They reinstated the points the next day after I send the request mail. IN the mail they have mentioned it will take 24-48 hrs to reinstate.

Now I transferred some points from Atlas to ITC and got the extension of 1 year confirmed from ITC care.

 

[sourpai]

Good to know... so extending validity just requires transferring few points to ITC account.

 

[atulraj13]

Same I also got mail regarding inactivity in March.

They reinstated the points the next day after I send the request mail. IN the mail they have mentioned it will take 24-48 hrs to reinstate.

Now I transferred some points from Atlas to ITC and got the extension of 1 year confirmed from ITC care.

For some reason they are not agreeing to reinstate my points. My status does not allow me to DM anyone. Can you please DM me?

 

[drsel]

1) Where to find a chart showing the point requirement for all ITC hotels ?
2) How many ITC points are required per room night on average?
3) Do I need to download the app and create a new user registration to find out the points required for every ITC hotel?

Okay I got chart of all the ITC hotels and points required and value of each point. It's below

 

[drsel]

Okay I got my reply

 

[hrish88]

Okay I got my reply

Itc Points are similar to room rate so there is no need to maintain the list.if the room price is 10k then you will require similar points.

 

[drsel]

Itc Points are similar to room rate so there is no need to maintain the list.if the room price is 10k then you will require similar points.

But on itc website I could not find any list of all the hotels and average cost per room night

 

[hrish88]

But on itc website I could not find any list of all the hotels and average cost per room night

you can find list of all hotels here https://www.itchotels.com/in/en/destinations.html

the points value is fixed slightly more than 1rs just like accor has 1.7 value.its not like marriot where points value varies across properties

 

[HITMANXI]

redeeming green points on gourmet couch delivery order can extend green points validity ?

 

[PrabhuP]

redeeming green points on gourmet couch delivery order can extend green points validity ?

It should, as you are redeeming the points.

 

[Nidhi90]

For some reason they are not agreeing to reinstate my points. My status does not allow me to DM anyone. Can you please DM me?

Were you able to reinstate your Green points? My Green points expired in July sometime (I think). They didn't send any email about the expiry.

 

[drmsiva]

I detailed my experience in this thread - please go through them

D

Post in thread 'ITC GREEN POINTS VALIDITY?'

Oct 28, 2024

Just an update

I contacted them again via the website (after the emails and message via X) and also raised a compliant in the consumerhelpline online.

Subsequently, I received an email to confirm that the points have been reinstated with an extension of the validity by 2 weeks - I transferred some to Marriott and redeemed the remainder as ITC vouchers.

• drmsiva

• 

 

[Card_prof]

My points were also expiring in October, so I called ITC, checked when I am getting maximum value for a night in Jaipur and stayed there.

 

[pag]

So I was in a situation where my points expired. I reached out to customer care requesting them to reinstate which they did.
I transferred some points to Axis hoping that it will extend the validity of those points, but nada, it didn't and I ended up losing those points again.
Have emailed customer care again, and awaiting a reply.