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Joining fee charged without activation

Recently got indusind pinnacle, haven't activated the card yet. But bank has charged joining fee on the card.
Can the bank do this?
Probably they can, but you don’t need to pay unless you activate the card ..
so it’s not due for payment unless your card is in active state.. so no penalty or no late payment reporting…
 
Probably they can, but you don’t need to pay unless you activate the card ..
so it’s not due for payment unless your card is in active state.. so no penalty or no late payment reporting…
15/02/24 Stmt Alert: Total Amount Due on your IndusInd Bank Credit Card XXXXXXXX is INR 17700.00 and Minimum Amount Due is INR 885.00, payable by 06/03/24. Payment to be made immediately if previous statement dues are unpaid or Card account is overlimit. - IndusInd Bank
 
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Reactions: SSV
15/02/24 Stmt Alert: Total Amount Due on your IndusInd Bank Credit Card XXXXXXXX is INR 17700.00 and Minimum Amount Due is INR 885.00, payable by 06/03/24. Payment to be made immediately if previous statement dues are unpaid or Card account is overlimit. - IndusInd Bank
Provide the details of all events chronologically
 
My point is banks can do anything they want, and they do such shady things all the time.. the question is whether its right or wrong..
I understand what you said.. but not in all cases.. as it undermines the authority of RBI… they just can’t do anything they want ..
Look at Paytm
 
Dear XXXXXX, Congratulations on receiving your new IndusInd Bank Credit Card. To start using your new card, it is important to activate it: ------------- Please follow the steps below:

Set your PIN: click on "Setup PIN" to set a secure PIN.
Update preferences and limits: Click on "Manage/Set Limits" and adjust the settings as per your choice.

Failure to complete these steps will prevent you from using your new card.

Thank you,
- IndusInd Bank


Received this message, opened up the but never set a pin or manage limits.
 
Last edited:
Dear XXXXXX, Congratulations on receiving your new IndusInd Bank Credit Card. To start using your new card, it is important to activate it: inbl.in/MgjjMow8Tr Please follow the steps below:

Set your PIN: click on "Setup PIN" to set a secure PIN.
Update preferences and limits: Click on "Manage/Set Limits" and adjust the settings as per your choice.

Failure to complete these steps will prevent you from using your new card.

Thank you,
- IndusInd Bank


Received this message, opened up the but never set a pin or manage limits.
Dates of each event please??
Provide all the details date wise from start to end
 
How long ago you received the card ?
Provide some details
Received welcome message/mail on 2nd feb. But didn't proceeded with activation, since card is with my close friend.
In between received a call on 7th feb to activate the card and even on calls being told it is LTF.
Told them will check with cc on mail.

Sent mail to CC, received reply yesterday(15feb) that annual charge is not there but joining fee is there.

Even on 14th Feb received message that PIN is not set on card, card will be cancelled in next 15 days.
 
Irony is while typing here received this message -

URGENT ACTION NEEDED!
As per RBI guidelines, your Credit Card will be cancelled if not activated now. Click on the Link --------------- and activate your card immediately to avoid cancellation
- IndusInd Bank
 
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