gopal9342
TF Buzz
Having used credit card for most of my transactions, never did I knew I would face such a situation.
We are three brothers having many credit cards. My eldest brother was making a payment for land conversation to non agriculture at Karnataka govt site for a friends work. While paying from his credit card the amount got debited but the site showed some error, it did not continue successful payment receipt. He tried again with other credits assuming since the transaction got failed it will be refunded. We did 7 such transaction amounting to 490000 rupees on 3 & 4th march. All the payments got debited but the site showed error and did not load further.
We have raised disupte with each credit card bank, but they are not helping and reversing the temp credit given.
I have contacted the govt site helpdesk they gave trx details like multiple payments got received but they are telling only the local DC office can refund the money,
We have contacted DC office gave them application with all the required details, but they are telling to wait atleast 3 months.
I have contacted the intermediary payment gateway SBIepay and k2 helpdesk like how can they allow multiple payment for single service and not refund back the money. They are mute telling me not their problem.
The govt site is https://k2.karnataka.gov.in/K2/index_en.html
We need to pay around 5 Lakh as credit bill next month due to improper payment system at the Karnataka Revenue Department site.
I would need everyone's help here to fight back and get the refund.
Pls help where can I escalate the issue consumer court? RBI ? Or where.
I am sure I'm not alone whose payment is struck, there would Crores of small trx of 55rs like that, which failed and went to Karnataka govt unaccounted. People never get the refund of those money.
We are three brothers having many credit cards. My eldest brother was making a payment for land conversation to non agriculture at Karnataka govt site for a friends work. While paying from his credit card the amount got debited but the site showed some error, it did not continue successful payment receipt. He tried again with other credits assuming since the transaction got failed it will be refunded. We did 7 such transaction amounting to 490000 rupees on 3 & 4th march. All the payments got debited but the site showed error and did not load further.
We have raised disupte with each credit card bank, but they are not helping and reversing the temp credit given.
I have contacted the govt site helpdesk they gave trx details like multiple payments got received but they are telling only the local DC office can refund the money,
We have contacted DC office gave them application with all the required details, but they are telling to wait atleast 3 months.
I have contacted the intermediary payment gateway SBIepay and k2 helpdesk like how can they allow multiple payment for single service and not refund back the money. They are mute telling me not their problem.
The govt site is https://k2.karnataka.gov.in/K2/index_en.html
We need to pay around 5 Lakh as credit bill next month due to improper payment system at the Karnataka Revenue Department site.
I would need everyone's help here to fight back and get the refund.
Pls help where can I escalate the issue consumer court? RBI ? Or where.
I am sure I'm not alone whose payment is struck, there would Crores of small trx of 55rs like that, which failed and went to Karnataka govt unaccounted. People never get the refund of those money.