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Kiwi Yes Bank Credit Card Q&A - Discussion

Sobirvs

TF Ace
Hello everyone,

I talked to kiwi customer support regarding their reward policy https://www.gokiwi.in/rewards-policy-v2/

and even did some trxns myself and some my friend did and I found much information on the credit card. Feel free to ask your questions too but from what I know I'll write here

My limit is 3L so I can get only 1% rewards. Now many confusion here, is this 1% in INR (Cashback claim) or Kiwi's? So my frnd confirmed this and also I confirmed from customer care too. These are in Indian rupees. So basically if your limit is 3L then you can get 12,000 kiwis per month max from your rupay card scan payments. 12k kiwis means 3k rs. (0.25 inr per kiwi or 1rs per 4 kiwis).

Now, I want to know from cc, are milestone benefits (3%/4%/5%) included in the per month 1% limit?? He said No. It is excluded. So let's say u did 1.5L trxn in a month. That means you will get 12k pts i.e 3k rs. Now as the 1.5L means you reached your 5% milestone, so you will get additional 3% next month. This 3% is extra benefit and it is not included in the month that you did the trxn on neither it is included in the month when you received the extra 3% (2% already given instantly and 3% later when milestone reach) benefit.

Additionally I asked CC, what does the term "month" constitutes?? is it like 1st to 30th or is it billing cycle?? He said it is monthly not billing statement cycle.

Also I asked CC, when we did normal upi trxns on kiwi app like bank to bank and sometimes we get kiwis on that too, are those included in that 1% limit per CL???? He asked seniors and then said No, that is excluded too. Means you get that extra benefit and he said anyways normal upi trxn from bank to bank "rarely" get benefit so it is excluded.

I asked him tons of other questions too, which he answered. The only downside of this card is we get 2% after milestone lapses. Also neon membership will prolly cost 1k next yr.
 
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hello all. aakhir kar mai case jeet gaya kiwi ne membership vapas kar di hai. maine ye last month purchase kari thi sath unhe mail bhi kiya tha ki mujhe apply karke time free ka banner show hua tha or aab tum card milne k baad paid subscription de rahe ho ab lagbhab 45 din baad mera refund aa gaya hai
Yes they did refund most users who spend more for 1-2 months
 
How do I purchase kiwi neon?
I got my credit card today but I don't see an option for neon subscription
Wait 2-3 day and if it's not appears just do clear catch & data retry login or just uninstall and reinstall app restart mobile and re-login wait couple minutes it's will appear home or sometimes in profile section - you have do until it's appear keep try if it's not work more than 5 days then raise ticket via support they will take approx 2-10day get it resolved.
 
Hello everyone,
Last year in aug i applied for kiwi card and in application, pincode was not editable so it got rejected.
Now i want to apply again. Please guide me how to apply again because I can't find new application option in kiwi app. It is still showing old application status.
Also kiwi app does not fetch my credit report. It is showing error. Anyone facing these problems?
 

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They said to wait 10 bank working days after raising ticket.
Bro i did sent documents by post to Chennai office.
Yesterday only they got it.
Today they(Kiwi customer support) called me regarding this.They asked old number and new number then they took request then call git disconnected.
Now in email they said "Thank you for reaching out to us.We wanted to let you know that updating the mobile number linked to your account in our system typically takes 10 to 15 working days."
How many days they'll take to update...?
 
Bro i did sent documents by post to Chennai office.
Yesterday only they got it.
Today they(Kiwi customer support) called me regarding this.They asked old number and new number then they took request then call git disconnected.
Now in email they said "Thank you for reaching out to us.We wanted to let you know that updating the mobile number linked to your account in our system typically takes 10 to 15 working days."
How many days they'll take to update...?
Hey bro you have to mail first to Yes bank customer care email that given in form bottom and for kiwi you have to submit email proof that mobile number has been updated automated email from yes bank and then it takes 10-15 bank working days - I'm on same boat following up them but not yet reflecting in kiwi even after 10 days overall - I'll update once it's resolved.
 
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