Kotak Bank "811 Super Savings Account" Benefits - Important Update 🚨 🚨

[saniruidas]

Raise your complaint through Kotak mobile app grievance redressal level 3
I got the same answer when I email but when I raised complaint through app I got my cash back after 2 weeks and I have observe that if you email to Nodal Officer or principal noodle officer they reply comes from level 1 instead of Level 2 or level 3 it is mentioned in their reply email and level one people have no solution for this

Tabhi soch raha hu same reply and phone call keu a raha hein ... Kotak app means kotak old app ?

 

[saniruidas]

For the January month CB I emailed the grievance redressal and they said that the changes of T&Cs would be considered in effect from 1st January and then I raised it to PNO and got the same response that the T&Cs would be effective 1st January and I clearly asked them the reason of not following standard industry practice of informing the changes in T&C well before in advance instead they informed afterwards. How are they differentiating policies for every customer.

They should give CB to all or none why is it customer based.

Same reply I also got.