kotak credit card bill payment issue

[danish]

i paid kotak credit card bill by amazon pay but not credited to card as it is instant but i saw there is a technical issue going on now kotak app i am uanble to view my credit card it is saying no active card or your card is blocked i know this is technical issue and also i am unable to pay credit card bill from the kotak bank as no credit card number is showing credit card payment section . my query is that now i have paid the bill from amazon pay will there be any problem due to this technical issue to refeclt the payment in the card . till now the payment is not credited in my card and the transaction is sucessful l from amazon pay

 

[danish]

no i known that a technical issue is going on this happen friday 2pm also but i am trying to say that i tried more than 15 times to login to my credit card account will kotak system detech that user has tried so many times to login and will think that some stranger person is trying to open and will block the account

Do not think too much.
Everyone one is facing it.

kotak bank system is very good some times when i call more than 3 times to customer care team i recieve a call from kotak senior team after 1 to 3 hours later that if i am facing issue or my issue is solved or not . never seen such excellent customer service from other bank

 

[akshayhs]

The Kotak mobile app in my experience is on maintainance very frequently. I don't know what they are trying to maintain.

 

[VISHESH_BANSAL]

kotak bank system is very good some times when i call more than 3 times to customer care team i recieve a call from kotak senior team after 1 to 3 hours later that if i am facing issue or my issue is solved or not . never seen such excellent customer service from other bank

They are quite well w.r.t customer care services.

But they run frequent upgradation Activities which some time trouble us.

Sometimes UPI servers were down without any initimation in working hours

 

[danish]

Still I am facing technical issues to access my credit card in kotak can any one confirm that if they are facing some technical issue in credit card section of kotak app

 

[VISHESH_BANSAL]

Still I am facing technical issues to access my credit card in kotak can any one confirm that if they are facing some technical issue in credit card section of kotak app

Now it is working fine for me

 

[Deleted member 16965]

Kotak kabhi kabhi Ghaatak ban jaata hai isliye you need to have a patience with this bank.

 

[Trust Me]

... we are also unable to pay the bill from kotak app the payment section is opening but no card number is showing there

If their app is often in maintenance mode, and you must make a payment, why not pay by NEFT from another account? You'd have a receipt for direct payment into your Kotak CC account.

 

[danish]

Now kotak cc app section is working fine