Kotak Myntra Credit Card with zero fee for upto 3 years

[Chitra007]

https://www.myntra.com/cbc/store

 

[sampat.rkl]

You should have taken as/ or confirmation in email that your card is free for 3 years.
Now all you can do is request.
Drop a email to the PNO and see what happens

indeed was a great mistake should have taken mail confirmation or screenshot , was not knowing at that point of time that banks do such mischief for selling purpose, joined to this community 6 months back only.

 

[sampat.rkl]

Always take a mail confirmation while opting for a special fees offer.


You can try to search old Screenshots of TF, or Google Myntra card's 3-year free TnC.
Try to gather info on the 'offer period' and details.

Then mail PNO with details, screenshots and tell them that you applied during this offer.

Also, the offer was not that fees won't be applied, rather it was that fees will be compensated with myntra vouchers of an equivalent amount.
“Up to 3 years free” fee means that fulfilment of this offer will be either in the form of feereversal or gratification of some means like gift voucher, etc.

you may still receive the voucher automatically, and customer care is generally unaware of such things.
But it's better to write to PNO and get this clarified.


Edit: I found the TnC doc for you:

https://www.kotak.com/content/dam/Kotak/others/3-Year-Free-Fee.pdf

Also, Myntra FAQs:
View attachment 87850

Ya thanks alot , I also got these related info for making my case strong for sending mail to pno. either to refund the charges or atleast send myntra vouchers for the same. Even i contacted myntra customer care on this aspect and they are unware of such things , they only responded by saying that 500 rs voucher is only provided for first transaction done at myntra through kotak myntra card after that there is no such offer or possibility. Will take this up with kotak pno escalation team.

 

[sampat.rkl]

I also got charged. Will be sending them an email on the offer, had already confirmed with them on the offer before activating the card.

Let me know your what they reply and also if possible let me know the mail id your mailing to

 

[pavan000]

Let me know your what they reply and also if possible let me know the mail id your mailing to

I did the same but the standard reply was they are looking into it.

 

[sam1803]

Let me know your what they reply and also if possible let me know the mail id your mailing to

Standard reply: they are looking into it.
Sent mail to kotakmahindrabank.creditcards@kotak.com

 

[Beyond]

Is kotak doing word play here?
Upto 3 years free can be anything from 1 yr to 3 yr 🤐

 

[knight]

Is kotak doing word play here?
Upto 3 years free can be anything from 1 yr to 3 yr 🤐

no, check the doc i attached in my last reply

 

[Aniket]

Offer padha bhi tha pehle koi dhang se, bina padhe hi, card le liyen ab ro rahe hain ? 😂

It was FYF, 2nd & 3rd yr mein 500 ka Myntra ka voucher (somehow equivalent to annual fees, if GST is ignored...) that's advertised as free upto 3 yrs

 

[pavan000]

Offer padha bhi tha pehle koi dhang se, bina padhe hi, card le liyen ab ro rahe hain ? 😂

It was FYF, 2nd & 3rd yr mein 500 ka Myntra ka voucher (somehow equivalent to annual fees...) that's advertised as free upto 3 yrs

Who was supposed to give that voucher

 

[sampat.rkl]

Who was supposed to give that voucher

Yes indeed , there is no clarification on that. myntra customer team has no idea on such scheme and simply denies any such offer ever being published.

 

[Aniket]

Who was supposed to give that voucher

Obviously Kotak!

Use the following and ask fees reversal with GST instead of Gift Voucher, if your card got approved on or after 26th Feb, 2024.

Mail credit: @Shrinit Padwal

https://www.kotak.com/content/dam/Kotak/others/3-Year-Free-Fee.pdf

 

[sampat.rkl]

Obviously Kotak!

Use the following and ask fees reversal with GST instead of Gift Voucher, if your card got approved on or after 26th Feb, 2024.

Mail credit: @Shrinit Padwal
View attachment 87998

https://www.kotak.com/content/dam/Kotak/others/3-Year-Free-Fee.pdf

But the kotak team is not acknowledging any such 3 year free fee pdf document. Their customer care only says that as per their kotak myntra credit card website 500 fess is applicable untill and unless someone does 2L above transaction in previous year for fees reversal.

 

[Aniket]

But the kotak team is not acknowledging any such 3 year free fee pdf document. Their customer care only says that as per their kotak myntra credit card website 500 fess is applicable untill and unless someone does 2L above transaction in previous year for fees reversal.

It's Kotak, not surprising:
Btw, attach your email and their response.

 

[apurba.d1]

Annual fee Charges Successfully reverse but pno nodal team still doesn't respond but a trick worked and they reverse without any further queries. You can dm me if you have also facing reversal problem.

 

[newmakerhere]

Annual fee Charges Successfully reverse but pno nodal team still doesn't respond but a trick worked and they reverse without any further queries. You can dm me if you have also facing reversal problem.
View attachment 88172

Why dm is required. It's open platform you can share here.

 

[sampat.rkl]

Why dm is required. It's open platform you can share here.

Yes do share

 

[sampat.rkl]

It's Kotak, not surprising:
Btw, attach your email and their response.

They haven’t replied to email yet, but the team called and told this response and told they will also sent the same via email and to that i replied , yes go ahead will also take this up with rbi team for further escalations. No response yet and no email replies yet.

 

[apurba.d1]

Why dm is required. It's open platform you can share here.

Then our hacker bhaiya will tag kotak on twitter and then end of this process. So which is better, publicly available karna ya fir help karna?

 

[sampat.rkl]

Then our hacker bhaiya will tag kotak on twitter and then end of this process. So which is better, publicly available karna ya fir help karna?

Please dm then, mine payment due date is next week , hoping if it could be reversed through this.