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KOTAK Privy league Neon

AJ331

TF Premier
I have a KOTAK Savings account which is KOTAK PRO SAVINGS ACCOUNT which I can see from the statement
but the Branch Manager says my account is Privy League also (Neon). My statement also says I am a Privy League Neon customer
I have an FD with them. I have in my savings only about 40K and my FD is single digit lakhs only.
I am confused, how am I am privy League Neon with out meeting the eligibilty criteria
How does this work?
 
Bank Manager didn't tell me but my RM told me today that

My account was created as a Privy League Customer (since I had an initial funding of 4L plus) though my account Variant is PRO SAVINGS
and this happened because my branch is located in a semi urban area, they won't allow this in an Urban branch
One is an account variant, another is a scheme.
 
TRV for Neon is 10 Lakh, savings balance is 2lakh which I don't have and I don't have a TRV of 10 lakh also
and in a few months they will send downgrade triggers and start charging you for normal transactions also..Privy is an automatic tagging and the branch guys will be clueless.. i struggled for many months.. its avoidable
 
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