the12thhman
TF Buzz
I have a Kotak League Platinum Credit Card, which I have been using since March 2022. When I applied for this card, it was clearly mentioned in the application form that it would be lifetime free. However, after three years, on 25th April, an annual fee of ₹499 was deducted from my account+ gst.
When I raised this issue, I was informed that it is not a lifetime free card. I then asked why no annual charges were applied for the past three years. They replied that the annual fee was waived each year based on spending ₹50,000.
However, I checked my spending between April 2023 and April 2024, and it was less than ₹50,000. Despite that, no annual fee was charged last year.
If the fee was supposed to be charged earlier but wasn’t, why has it suddenly been applied now?
When I raised this issue, I was informed that it is not a lifetime free card. I then asked why no annual charges were applied for the past three years. They replied that the annual fee was waived each year based on spending ₹50,000.
However, I checked my spending between April 2023 and April 2024, and it was less than ₹50,000. Despite that, no annual fee was charged last year.
If the fee was supposed to be charged earlier but wasn’t, why has it suddenly been applied now?